Search Results for Customer services -- Management - Narrowed by: Conflict management.
SirsiDynix Enterprise
https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices$002b--$002bManagement$0026qf$003dSUBJECT$002509Subject$002509Conflict$002bmanagement.$002509Conflict$002bmanagement.$0026ps$003d300?
2025-05-28T10:39:49Z
Defusing the angry patron : a how-to-do-it manual for librarians
ent://SD_ILS/0/SD_ILS:47975
2025-05-28T10:39:49Z
2025-05-28T10:39:49Z
by Rubin, Rhea Joyce.<br/>Format: Books<br/>Publication Date 2011<br/>
Dealing with difficult people
ent://SD_ILS/0/SD_ILS:4199
2025-05-28T10:39:49Z
2025-05-28T10:39:49Z
by Osborne, Christina.<br/>Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0721/2001055343-d.html">http://catdir.loc.gov/catdir/enhancements/fy0721/2001055343-d.html</a><br/>Format: Books<br/>Publication Date 2002<br/>