Search Results for Customer services -- Management - Narrowed by: Consumer satisfaction. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices$002b--$002bManagement$0026qf$003dSUBJECT$002509Subject$002509Consumer$002bsatisfaction.$002509Consumer$002bsatisfaction.$0026dt$003dlist$0026ps$003d300? 2025-05-22T20:29:24Z Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization ent://SD_ILS/0/SD_ILS:57591 2025-05-22T20:29:24Z 2025-05-22T20:29:24Z by&#160;Crutcher, C. William, author.<br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> Passionate and profitable : why customer strategies fail and ten steps to do them right ent://SD_ILS/0/SD_ILS:32812 2025-05-22T20:29:24Z 2025-05-22T20:29:24Z by&#160;Arussy, Lior.<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0617/2004022230-b.html">http://www.loc.gov/catdir/enhancements/fy0617/2004022230-b.html</a> Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html">http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html</a> Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip051/2004022230.html">http://www.loc.gov/catdir/toc/ecip051/2004022230.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/>