Search Results for Customer services -- Management - Narrowed by: Customer relations.SirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices$002b--$002bManagement$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026ps$003d300?dt=list2025-10-26T11:35:57ZManaging service excellence : the ultimate guide to building and maintaining a customer-centric organizationent://SD_ILS/0/SD_ILS:575912025-10-26T11:35:57Z2025-10-26T11:35:57Zby Crutcher, C. William, author.<br/>Format: Books<br/>Publication Date 2014<br/>Open innovation in the financial services : growing through openness, flexibility and customer integrationent://SD_ILS/0/SD_ILS:525772025-10-26T11:35:57Z2025-10-26T11:35:57Zby Fasnacht, Daniel, 1964-<br/>Format: Books<br/>Publication Date 2009<br/>Customer care excellence : how to create an effective customer focusent://SD_ILS/0/SD_ILS:494262025-10-26T11:35:57Z2025-10-26T11:35:57Zby Cook, Sarah, 1955-<br/>Format: Books<br/>Publication Date 2008<br/>Passionate and profitable : why customer strategies fail and ten steps to do them rightent://SD_ILS/0/SD_ILS:328122025-10-26T11:35:57Z2025-10-26T11:35:57Zby Arussy, Lior.<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0617/2004022230-b.html">http://www.loc.gov/catdir/enhancements/fy0617/2004022230-b.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html">http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html</a>
Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip051/2004022230.html">http://www.loc.gov/catdir/toc/ecip051/2004022230.html</a><br/>Format: Books<br/>Publication Date 2005<br/>Dealing with difficult peopleent://SD_ILS/0/SD_ILS:41992025-10-26T11:35:57Z2025-10-26T11:35:57Zby Osborne, Christina.<br/>Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0721/2001055343-d.html">http://catdir.loc.gov/catdir/enhancements/fy0721/2001055343-d.html</a><br/>Format: Books<br/>Publication Date 2002<br/>Call centre effectivenessent://SD_ILS/0/SD_ILS:41902025-10-26T11:35:57Z2025-10-26T11:35:57Zby Els, Lien.<br/>Format: Books<br/>Publication Date 2000<br/>The psychology of customer serviceent://SD_ILS/0/SD_ILS:134802025-10-26T11:35:57Z2025-10-26T11:35:57Zby Jude, Brian.<br/>Format: Books<br/>Publication Date 1998 1990<br/>Advances in relationship marketingent://SD_ILS/0/SD_ILS:3042025-10-26T11:35:57Z2025-10-26T11:35:57Zby Payne, Adrian.<br/><a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007108218&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">Inhaltsverzeichnis</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007108218&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007108218&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format: Books<br/>Publication Date 1995<br/>I was your customerent://SD_ILS/0/SD_ILS:144842025-10-26T11:35:57Z2025-10-26T11:35:57Zby Cheales, Peter.<br/>Format: Books<br/>Publication Date 1994<br/>Command performance : the art of delivering quality serviceent://SD_ILS/0/SD_ILS:256052025-10-26T11:35:57Z2025-10-26T11:35:57ZFormat: Books<br/>Publication Date 1994<br/>World class! : strategies for winning with your customer.ent://SD_ILS/0/SD_ILS:112212025-10-26T11:35:57Z2025-10-26T11:35:57Zby Manning, Anthony D.<br/>Format: Books<br/>Publication Date 1989<br/>