Search Results for Customer services -- Quality control. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices$002b--$002bQuality$002bcontrol.$0026ps$003d300? 2025-04-28T23:49:11Z Hospitality and travel marketing ent://SD_ILS/0/SD_ILS:2258 2025-04-28T23:49:11Z 2025-04-28T23:49:11Z by&#160;Morrison, Alastair M.<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> Clued in : how to keep customers coming back again and again ent://SD_ILS/0/SD_ILS:28332 2025-04-28T23:49:11Z 2025-04-28T23:49:11Z by&#160;Carbone, Lewis P.<br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> Hospitality and travel marketing ent://SD_ILS/0/SD_ILS:12753 2025-04-28T23:49:11Z 2025-04-28T23:49:11Z by&#160;Morrison, Alastair M.<br/>Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html</a> Table of contents only <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/> Monitoring, measuring, and managing customer service ent://SD_ILS/0/SD_ILS:27135 2025-04-28T23:49:11Z 2025-04-28T23:49:11Z by&#160;Goodman, Gary S.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/wiley021/00025368.html">http://www.loc.gov/catdir/toc/wiley021/00025368.html</a> Publisher description <a href="http://www.loc.gov/catdir/description/wiley037/00025368.html">http://www.loc.gov/catdir/description/wiley037/00025368.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2000<br/> Managing packaged tourism : relationships, responsibilities and service quality in the inclusive holiday industry ent://SD_ILS/0/SD_ILS:57155 2025-04-28T23:49:11Z 2025-04-28T23:49:11Z by&#160;Laws, Eric, 1945-<br/>Format:&#160;Books<br/>Publication Date&#160;1997<br/> Command performance : the art of delivering quality service ent://SD_ILS/0/SD_ILS:25605 2025-04-28T23:49:11Z 2025-04-28T23:49:11Z Format:&#160;Books<br/>Publication Date&#160;1994<br/>