Search Results for Customer services -- Quality control.SirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices$002b--$002bQuality$002bcontrol.$0026ps$003d300?2025-04-28T23:49:11ZHospitality and travel marketingent://SD_ILS/0/SD_ILS:22582025-04-28T23:49:11Z2025-04-28T23:49:11Zby Morrison, Alastair M.<br/>Format: Books<br/>Publication Date 2010<br/>Clued in : how to keep customers coming back again and againent://SD_ILS/0/SD_ILS:283322025-04-28T23:49:11Z2025-04-28T23:49:11Zby Carbone, Lewis P.<br/>Format: Books<br/>Publication Date 2004<br/>Hospitality and travel marketingent://SD_ILS/0/SD_ILS:127532025-04-28T23:49:11Z2025-04-28T23:49:11Zby Morrison, Alastair M.<br/>Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html</a>
Table of contents only <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html</a><br/>Format: Books<br/>Publication Date 2002<br/>Monitoring, measuring, and managing customer serviceent://SD_ILS/0/SD_ILS:271352025-04-28T23:49:11Z2025-04-28T23:49:11Zby Goodman, Gary S.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/wiley021/00025368.html">http://www.loc.gov/catdir/toc/wiley021/00025368.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/wiley037/00025368.html">http://www.loc.gov/catdir/description/wiley037/00025368.html</a><br/>Format: Books<br/>Publication Date 2000<br/>Managing packaged tourism : relationships, responsibilities and service quality in the inclusive holiday industryent://SD_ILS/0/SD_ILS:571552025-04-28T23:49:11Z2025-04-28T23:49:11Zby Laws, Eric, 1945-<br/>Format: Books<br/>Publication Date 1997<br/>Command performance : the art of delivering quality serviceent://SD_ILS/0/SD_ILS:256052025-04-28T23:49:11Z2025-04-28T23:49:11ZFormat: Books<br/>Publication Date 1994<br/>