Search Results for Customer services -- Research. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices$002b--$002bResearch.$0026ps$003d300?dt=list 2025-10-05T00:33:37Z Marketing management : a South African perspective ent://SD_ILS/0/SD_ILS:57955 2025-10-05T00:33:37Z 2025-10-05T00:33:37Z by&#160;Cant, M. C. (Michael Colin), 1957- editor.<br/>Format:&#160;Books<br/>Publication Date&#160;2024<br/> How customer service impacts brand loyalty in the Durban privately owned restaurant industry ent://SD_ILS/0/SD_ILS:21853 2025-10-05T00:33:37Z 2025-10-05T00:33:37Z by&#160;Hartzer, Tegan<br/>Format:&#160;Manuscript<br/>Publication Date&#160;2017<br/> The relationship between service qualities and customer loyalty on aa e-commerce website amongst emerging adults : the case of Takealot.com ent://SD_ILS/0/SD_ILS:21103 2025-10-05T00:33:37Z 2025-10-05T00:33:37Z by&#160;Landsberg, Calvin.<br/>Format:&#160;Manuscript<br/>Publication Date&#160;2016<br/> A triangulation study by means of an online survey identifying how customer service instils customer loyalty amongst Constancia Village customers ent://SD_ILS/0/SD_ILS:21114 2025-10-05T00:33:37Z 2025-10-05T00:33:37Z by&#160;Stevens, Kim.<br/>Format:&#160;Manuscript<br/>Publication Date&#160;2016<br/> Marketing ent://SD_ILS/0/SD_ILS:49697 2025-10-05T00:33:37Z 2025-10-05T00:33:37Z by&#160;Kotler, Philip, 1931-<br/>Format:&#160;Books<br/>Publication Date&#160;2013<br/> Essentials of marketing management ent://SD_ILS/0/SD_ILS:43124 2025-10-05T00:33:37Z 2025-10-05T00:33:37Z by&#160;Lancaster, Geoffrey, 1938-<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Measure what matters : online tools for understanding customers, social media, engagement, and key relationships ent://SD_ILS/0/SD_ILS:45882 2025-10-05T00:33:37Z 2025-10-05T00:33:37Z by&#160;Delahaye Paine, Katie, 1952-<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Introduction to marketing ent://SD_ILS/0/SD_ILS:22812 2025-10-05T00:33:37Z 2025-10-05T00:33:37Z by&#160;McDaniel, Carl, Jr., 1941-<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Hospitality and travel marketing ent://SD_ILS/0/SD_ILS:2258 2025-10-05T00:33:37Z 2025-10-05T00:33:37Z by&#160;Morrison, Alastair M.<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> Services marketing : text and cases. ent://SD_ILS/0/SD_ILS:44106 2025-10-05T00:33:37Z 2025-10-05T00:33:37Z by&#160;Baron, Steve (J. Steve)<br/>Format:&#160;Books<br/>Publication Date&#160;2009<br/> Marketing management ent://SD_ILS/0/SD_ILS:16392 2025-10-05T00:33:37Z 2025-10-05T00:33:37Z by&#160;Kotler, Philip.<br/>Table of contents <a href="http://www.gbv.de/dms/zbw/563370777.pdf">Kostenfrei</a> <a href="http://0-lib.myilibrary.com.emu.londonmet.ac.uk/browse/open.asp?ID=264541">E-book - Full text Myilibrary. You can only view this e-book online and not download it</a> Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip087/2008000337.html">http://catdir.loc.gov/catdir/toc/ecip087/2008000337.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2009<br/> Delivering knock your socks off service ent://SD_ILS/0/SD_ILS:33469 2025-10-05T00:33:37Z 2025-10-05T00:33:37Z by&#160;Performance Associates, Inc.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0615/2006018854.html">http://www.loc.gov/catdir/toc/ecip0615/2006018854.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> Customer service delivery : research and best practices ent://SD_ILS/0/SD_ILS:32121 2025-10-05T00:33:37Z 2025-10-05T00:33:37Z by&#160;Fogli, Lawrence.<br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Marketing management ent://SD_ILS/0/SD_ILS:16093 2025-10-05T00:33:37Z 2025-10-05T00:33:37Z by&#160;Kotler, Philip.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html">http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Inhaltsverzeichnis <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Foundations of marketing ent://SD_ILS/0/SD_ILS:16620 2025-10-05T00:33:37Z 2025-10-05T00:33:37Z by&#160;Jobber, David, 1947-<br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Introduction to marketing ent://SD_ILS/0/SD_ILS:20660 2025-10-05T00:33:37Z 2025-10-05T00:33:37Z by&#160;Lamb, Charles W.<br/><a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014584340&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">Inhaltsverzeichnis</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014584340&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014584340&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006&#160;2005<br/> Clinical and research uses of an adolescent mental health intake questionnaire : what kids need to talk about ent://SD_ILS/0/SD_ILS:37713 2025-10-05T00:33:37Z 2025-10-05T00:33:37Z by&#160;Peake, Ken.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip056/2005001517.html">http://www.loc.gov/catdir/toc/ecip056/2005001517.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Electronic commerce 2004 : a managerial perspective ent://SD_ILS/0/SD_ILS:12783 2025-10-05T00:33:37Z 2025-10-05T00:33:37Z by&#160;Turban, Efraim.<br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> Performance Research Associates' Delivering knock your socks off service. ent://SD_ILS/0/SD_ILS:12321 2025-10-05T00:33:37Z 2025-10-05T00:33:37Z by&#160;Zemke, Ron.<br/>Format:&#160;Books<br/>Publication Date&#160;2003<br/> Hospitality and travel marketing ent://SD_ILS/0/SD_ILS:12753 2025-10-05T00:33:37Z 2025-10-05T00:33:37Z by&#160;Morrison, Alastair M.<br/>Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html</a> Table of contents only <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/> E-business &amp; e-commerce : how to program ent://SD_ILS/0/SD_ILS:12728 2025-10-05T00:33:37Z 2025-10-05T00:33:37Z by&#160;Deitel, Harvey M., 1945-<br/>Format:&#160;Books<br/>Publication Date&#160;2001<br/> Principles of marketing ent://SD_ILS/0/SD_ILS:16992 2025-10-05T00:33:37Z 2025-10-05T00:33:37Z by&#160;Kotler, Philip.<br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2001<br/> Business marketing ent://SD_ILS/0/SD_ILS:25235 2025-10-05T00:33:37Z 2025-10-05T00:33:37Z by&#160;Brierty, Edward G., 1925-<br/>Format:&#160;Books<br/>Publication Date&#160;1998<br/> Quality management for information and library managers ent://SD_ILS/0/SD_ILS:44171 2025-10-05T00:33:37Z 2025-10-05T00:33:37Z by&#160;Brophy, Peter, 1950-<br/>Format:&#160;Books<br/>Publication Date&#160;1996<br/>