Search Results for Customer services -- Research. - Narrowed by: BooksSirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices$002b--$002bResearch.$0026qf$003dFORMAT$002509Format$002509BOOK$002509Books$0026dt$003dlist$0026ps$003d300?2025-11-21T04:54:03ZMarketing management : a South African perspectiveent://SD_ILS/0/SD_ILS:579552025-11-21T04:54:03Z2025-11-21T04:54:03Zby Cant, M. C. (Michael Colin), 1957- editor.<br/>Format: Books<br/>Publication Date 2024<br/>Marketingent://SD_ILS/0/SD_ILS:496972025-11-21T04:54:03Z2025-11-21T04:54:03Zby Kotler, Philip, 1931-<br/>Format: Books<br/>Publication Date 2013<br/>Essentials of marketing managementent://SD_ILS/0/SD_ILS:431242025-11-21T04:54:03Z2025-11-21T04:54:03Zby Lancaster, Geoffrey, 1938-<br/>Format: Books<br/>Publication Date 2011<br/>Introduction to marketingent://SD_ILS/0/SD_ILS:228122025-11-21T04:54:03Z2025-11-21T04:54:03Zby McDaniel, Carl, Jr., 1941-<br/>Format: Books<br/>Publication Date 2011<br/>Measure what matters : online tools for understanding customers, social media, engagement, and key relationshipsent://SD_ILS/0/SD_ILS:458822025-11-21T04:54:03Z2025-11-21T04:54:03Zby Delahaye Paine, Katie, 1952-<br/>Format: Books<br/>Publication Date 2011<br/>Hospitality and travel marketingent://SD_ILS/0/SD_ILS:22582025-11-21T04:54:03Z2025-11-21T04:54:03Zby Morrison, Alastair M.<br/>Format: Books<br/>Publication Date 2010<br/>Services marketing : text and cases.ent://SD_ILS/0/SD_ILS:441062025-11-21T04:54:03Z2025-11-21T04:54:03Zby Baron, Steve (J. Steve)<br/>Format: Books<br/>Publication Date 2009<br/>Marketing managementent://SD_ILS/0/SD_ILS:163922025-11-21T04:54:03Z2025-11-21T04:54:03Zby Kotler, Philip.<br/>Table of contents <a href="http://www.gbv.de/dms/zbw/563370777.pdf">Kostenfrei</a>
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Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip087/2008000337.html">http://catdir.loc.gov/catdir/toc/ecip087/2008000337.html</a><br/>Format: Books<br/>Publication Date 2009<br/>Delivering knock your socks off serviceent://SD_ILS/0/SD_ILS:334692025-11-21T04:54:03Z2025-11-21T04:54:03Zby Performance Associates, Inc.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0615/2006018854.html">http://www.loc.gov/catdir/toc/ecip0615/2006018854.html</a><br/>Format: Books<br/>Publication Date 2007<br/>Customer service delivery : research and best practicesent://SD_ILS/0/SD_ILS:321212025-11-21T04:54:03Z2025-11-21T04:54:03Zby Fogli, Lawrence.<br/>Format: Books<br/>Publication Date 2006<br/>Marketing managementent://SD_ILS/0/SD_ILS:160932025-11-21T04:54:03Z2025-11-21T04:54:03Zby Kotler, Philip.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html">http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a>
Inhaltsverzeichnis <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA</a><br/>Format: Books<br/>Publication Date 2006<br/>Foundations of marketingent://SD_ILS/0/SD_ILS:166202025-11-21T04:54:03Z2025-11-21T04:54:03Zby Jobber, David, 1947-<br/>Format: Books<br/>Publication Date 2006<br/>Introduction to marketingent://SD_ILS/0/SD_ILS:206602025-11-21T04:54:03Z2025-11-21T04:54:03Zby Lamb, Charles W.<br/><a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014584340&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">Inhaltsverzeichnis</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014584340&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014584340&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format: Books<br/>Publication Date 2006 2005<br/>Clinical and research uses of an adolescent mental health intake questionnaire : what kids need to talk aboutent://SD_ILS/0/SD_ILS:377132025-11-21T04:54:03Z2025-11-21T04:54:03Zby Peake, Ken.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip056/2005001517.html">http://www.loc.gov/catdir/toc/ecip056/2005001517.html</a><br/>Format: Books<br/>Publication Date 2005<br/>Electronic commerce 2004 : a managerial perspectiveent://SD_ILS/0/SD_ILS:127832025-11-21T04:54:03Z2025-11-21T04:54:03Zby Turban, Efraim.<br/>Format: Books<br/>Publication Date 2004<br/>Performance Research Associates' Delivering knock your socks off service.ent://SD_ILS/0/SD_ILS:123212025-11-21T04:54:03Z2025-11-21T04:54:03Zby Zemke, Ron.<br/>Format: Books<br/>Publication Date 2003<br/>Hospitality and travel marketingent://SD_ILS/0/SD_ILS:127532025-11-21T04:54:03Z2025-11-21T04:54:03Zby Morrison, Alastair M.<br/>Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html</a>
Table of contents only <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html</a><br/>Format: Books<br/>Publication Date 2002<br/>E-business & e-commerce : how to programent://SD_ILS/0/SD_ILS:127282025-11-21T04:54:03Z2025-11-21T04:54:03Zby Deitel, Harvey M., 1945-<br/>Format: Books<br/>Publication Date 2001<br/>Business marketingent://SD_ILS/0/SD_ILS:252352025-11-21T04:54:03Z2025-11-21T04:54:03Zby Brierty, Edward G., 1925-<br/>Format: Books<br/>Publication Date 1998<br/>Quality management for information and library managersent://SD_ILS/0/SD_ILS:441712025-11-21T04:54:03Z2025-11-21T04:54:03Zby Brophy, Peter, 1950-<br/>Format: Books<br/>Publication Date 1996<br/>