Search Results for Customer services -- Training. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices$002b--$002bTraining.$0026ps$003d300? 2025-04-29T05:06:45Z Enterprise compliance risk management : an essential toolkit for banks and financial services ent://SD_ILS/0/SD_ILS:22667 2025-04-29T05:06:45Z 2025-04-29T05:06:45Z by&#160;Ramakrishna, Saloni P., 1957-<br/>Cover image <a href="http://catalogimages.wiley.com/images/db/jimages/9781118550281.jpg">http://catalogimages.wiley.com/images/db/jimages/9781118550281.jpg</a><br/>Format:&#160;Regular print<br/>Publication Date&#160;2015<br/> Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization ent://SD_ILS/0/SD_ILS:57591 2025-04-29T05:06:45Z 2025-04-29T05:06:45Z by&#160;Crutcher, C. William, author.<br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> The call centre training handbook : a complete guide to learning &amp; development in contact centres ent://SD_ILS/0/SD_ILS:6027 2025-04-29T05:06:45Z 2025-04-29T05:06:45Z by&#160;Wilson, John P. (John Peter), 1955 August 11-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2009<br/> Customer service training ent://SD_ILS/0/SD_ILS:34060 2025-04-29T05:06:45Z 2025-04-29T05:06:45Z by&#160;Kamin, Maxine.<br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/> The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers ent://SD_ILS/0/SD_ILS:28069 2025-04-29T05:06:45Z 2025-04-29T05:06:45Z by&#160;Carlaw, Peggy.<br/>Format:&#160;Books<br/>Publication Date&#160;1999<br/>