Search Results for Customer services -- Training. - Narrowed by: BooksSirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices$002b--$002bTraining.$0026qf$003dFORMAT$002509Format$002509BOOK$002509Books$0026dt$003dlist$0026ps$003d300?dt=list2025-12-09T07:51:50ZManaging service excellence : the ultimate guide to building and maintaining a customer-centric organizationent://SD_ILS/0/SD_ILS:575912025-12-09T07:51:50Z2025-12-09T07:51:50Zby Crutcher, C. William, author.<br/>Format: Books<br/>Publication Date 2014<br/>The call centre training handbook : a complete guide to learning & development in contact centresent://SD_ILS/0/SD_ILS:60272025-12-09T07:51:50Z2025-12-09T07:51:50Zby Wilson, John P. (John Peter), 1955 August 11-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html</a><br/>Format: Books<br/>Publication Date 2009<br/>Customer service trainingent://SD_ILS/0/SD_ILS:340602025-12-09T07:51:50Z2025-12-09T07:51:50Zby Kamin, Maxine.<br/>Format: Books<br/>Publication Date 2002<br/>The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customersent://SD_ILS/0/SD_ILS:280692025-12-09T07:51:50Z2025-12-09T07:51:50Zby Carlaw, Peggy.<br/>Format: Books<br/>Publication Date 1999<br/>