Search Results for Customer services -- United States.SirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices$002b--$002bUnited$002bStates.$0026ps$003d300?dt=list2025-10-08T09:31:24ZDefusing the angry patron : a how-to-do-it manual for librariansent://SD_ILS/0/SD_ILS:479752025-10-08T09:31:24Z2025-10-08T09:31:24Zby Rubin, Rhea Joyce.<br/>Format: Books<br/>Publication Date 2011<br/>How Toyota became #1 : leadership lessons from the world's greatest car companyent://SD_ILS/0/SD_ILS:76802025-10-08T09:31:24Z2025-10-08T09:31:24Zby Magee, David, 1965-<br/>Format: Books<br/>Publication Date 2007<br/>Call centres and human resource management : a cross-national perspectiveent://SD_ILS/0/SD_ILS:275482025-10-08T09:31:24Z2025-10-08T09:31:24Zby Deery, Steve.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/hol041/2003059603.html">http://www.loc.gov/catdir/toc/hol041/2003059603.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/hol041/2003059603.html">http://www.loc.gov/catdir/description/hol041/2003059603.html</a><br/>Format: Books<br/>Publication Date 2004<br/>Customer service trainingent://SD_ILS/0/SD_ILS:340602025-10-08T09:31:24Z2025-10-08T09:31:24Zby Kamin, Maxine.<br/>Format: Books<br/>Publication Date 2002<br/>Assessing service quality : satisfying the expectations of library customersent://SD_ILS/0/SD_ILS:245282025-10-08T09:31:24Z2025-10-08T09:31:24Zby Hernon, Peter.<br/>Format: Books<br/>Publication Date 1998<br/>Truth, lies, and advertising : the art of account planningent://SD_ILS/0/SD_ILS:104172025-10-08T09:31:24Z2025-10-08T09:31:24Zby Steel, Jon.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/onix04/97040334.html">http://catdir.loc.gov/catdir/toc/onix04/97040334.html</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/bios/wiley042/97040334.html">http://catdir.loc.gov/catdir/bios/wiley042/97040334.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/description/wiley033/97040334.html">http://catdir.loc.gov/catdir/description/wiley033/97040334.html</a><br/>Format: Books<br/>Publication Date 1998<br/>