Search Results for Customer services. - Narrowed by: 1:IIESDN

Services marketing : integrating customer focus across the firm

2025-04-28T21:57:27Z

by Zeithaml, Valarie A.
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1205/2011051073-d.html
Format: Books
Publication Date 2024 2013

Principles of marketing

2025-04-28T21:57:27Z

by Kotler, Philip, author.
Format: Books
Publication Date 2024

Marketing management : a South African perspective

2025-04-28T21:57:27Z

by Cant, M. C. (Michael Colin), 1957- editor.
Format: Books
Publication Date 2024

Relationship marketing and customer relationship management

2025-04-28T21:57:27Z

by Roberts-Lombard, Mornay, editor.
Format: Books
Publication Date 2024

Customer service : skills for success

2025-04-28T21:57:27Z

by Lucas, Robert W., author.
Format: Books
Publication Date 2023

Services marketing : a contemporary approach

2025-04-28T21:57:27Z

by Berndt, A. (Adele), 1966- editor.
Format: Books
Publication Date 2022

Principles of marketing

2025-04-28T21:57:27Z

by Kotler, Philip, author.
Format: Books
Publication Date 2021

Business analysis.

2025-04-28T21:57:27Z

by Paul, Debra, editor.
Image http://www.booksonix.co.uk/bcs/9781780175102.jpg
Format: Books
Publication Date 2020

Supply chain management : strategy, planning and operation

2025-04-28T21:57:27Z

by Chopra, Sunil, 1960- author.
Format: Books
Publication Date 2019

Relationship marketing and customer relationship management

2025-04-28T21:57:27Z

by Roberts-Lombard, Mornay, editor.
Format: Books
Publication Date 2018

Services marketing : a contemporary approach

2025-04-28T21:57:27Z

by Berndt, A. (Adele), 1966- editor.
Format: Books
Publication Date 2018

Information systems today : managing in the digital world.

2025-04-28T21:57:27Z

by Valacich, Joseph S., 1959- author.
Format: Books
Publication Date 2018

Supply chain management : a logistics perspective.

2025-04-28T21:57:27Z

by Coyle, John J. (John Joseph), 1935- author.
Format: Books
Publication Date 2017

The law of banking and payment in South Africa

2025-04-28T21:57:27Z

by Sharrock, Robert.
Format: Books
Publication Date 2016

Personal selling

2025-04-28T21:57:27Z

by Van Heerden, Neels, 1957- editor.
Format: Books
Publication Date 2014

A guide to service desk concepts

2025-04-28T21:57:27Z

by Knapp, Donna, author.
https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live
Format: Books
Publication Date 2014

Principles of marketing

2025-04-28T21:57:27Z

by Kotler, Philip (Philip J.), 1931-
Format: Books
Publication Date 2014 2013

Customer service

2025-04-28T21:57:27Z

by Cant, M. C. (Michael Colin), 1957-
EBSCO https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=944639&site=ehost-live
Format: Books
Publication Date 2014

Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization

2025-04-28T21:57:27Z

by Crutcher, C. William, author.
Format: Books
Publication Date 2014

Customer service : skills for success

2025-04-28T21:57:27Z

by Lucas, Robert W.
Format: Books
Publication Date 2012

Customer service management : a holistic approach

2025-04-28T21:57:27Z

by Engelbrecht, Eugene.
Format: Books
Publication Date 2011

Introduction to marketing

2025-04-28T21:57:27Z

by McDaniel, Carl, Jr., 1941-
Format: Books
Publication Date 2011

Principles of marketing

2025-04-28T21:57:27Z

by Kotler, Philip.
Format: Books
Publication Date 2010

Personal assistance. NQF level 4, Student's book

2025-04-28T21:57:27Z

by Paarman, S.
Format: Books
Publication Date 2009

The call centre training handbook : a complete guide to learning & development in contact centres

2025-04-28T21:57:27Z

by Wilson, John P. (John Peter), 1955 August 11-
Table of contents http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html Publisher description http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html
Format: Books
Publication Date 2009

Services marketing : a contemporary approach

2025-04-28T21:57:27Z

by Boshoff, Christo.
Format: Books
Publication Date 2009

Principles of marketing

2025-04-28T21:57:27Z

by Kotler, Philip.
Table of contents http://catdir.loc.gov/catdir/toc/ecip055/2004029593.html Table of contents http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&user=GUEST&pid=1618996 http://www.prenhall.com
Format: Books
Publication Date 2006

Creating a winning E-business

2025-04-28T21:57:27Z

by Napier, H. Albert, 1944-
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=017630658&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=2951123&custom_att_2=simple_viewer
Format: Books
Publication Date 2006

Managing service operations : design and implementation

2025-04-28T21:57:27Z

by Hollins, Bill.
Table of contents http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-t.html Publisher description http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-d.html
Format: Books
Publication Date 2006

Introduction to help desk concepts and skills

2025-04-28T21:57:27Z

by Sanderson, Susan M.
Format: Electronic Resources
Publication Date 2004