Search Results for Customer services. - Narrowed by: 1:RCBMF SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices.$0026qf$003dAFL_LIBRARY$002509Advanced$002bSearch$002bLocation$0025091$00253ARCBMF$0025091$00253ARCBMF$0026ps$003d300? 2025-04-28T18:37:15Z Principles of marketing ent://SD_ILS/0/SD_ILS:57852 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Kotler, Philip, author.<br/>Format:&#160;Books<br/>Publication Date&#160;2024<br/> Marketing management : a South African perspective ent://SD_ILS/0/SD_ILS:57955 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Cant, M. C. (Michael Colin), 1957- editor.<br/>Format:&#160;Books<br/>Publication Date&#160;2024<br/> Relationship marketing and customer relationship management ent://SD_ILS/0/SD_ILS:57625 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Roberts-Lombard, Mornay, editor.<br/>Format:&#160;Books<br/>Publication Date&#160;2024<br/> Principles of marketing ent://SD_ILS/0/SD_ILS:56059 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Kotler, Philip, author.<br/>Format:&#160;Books<br/>Publication Date&#160;2021<br/> Business analysis. ent://SD_ILS/0/SD_ILS:57618 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Paul, Debra, editor.<br/>Image <a href="http://www.booksonix.co.uk/bcs/9781780175102.jpg">http://www.booksonix.co.uk/bcs/9781780175102.jpg</a><br/>Format:&#160;Books<br/>Publication Date&#160;2020<br/> Supply chain management : strategy, planning, and operation ent://SD_ILS/0/SD_ILS:15860 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Chopra, Sunil, 1960-<br/>Format:&#160;Books<br/>Publication Date&#160;2016<br/> A guide to service desk concepts ent://SD_ILS/0/SD_ILS:13 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Knapp, Donna, author.<br/><a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live</a><br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> Customer service ent://SD_ILS/0/SD_ILS:55871 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Cant, M. C. (Michael Colin), 1957-<br/>EBSCO <a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=944639&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=944639&site=ehost-live</a><br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> Supply chain management : strategy, planning, and operation ent://SD_ILS/0/SD_ILS:15851 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Chopra, Sunil, 1960-<br/>Format:&#160;Books<br/>Publication Date&#160;2013&#160;2012<br/> Key account management : tools and techniques for achieving profitable key supplier status ent://SD_ILS/0/SD_ILS:21914 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Cheverton, Peter.<br/>Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html">http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html">http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html">http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2012<br/> A guide to customer service skills for the help desk professional ent://SD_ILS/0/SD_ILS:1464 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Knapp, Donna.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> A guide to service desk concepts ent://SD_ILS/0/SD_ILS:1519 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Knapp, Donna.<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> Hospitality and travel marketing ent://SD_ILS/0/SD_ILS:2258 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Morrison, Alastair M.<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> Principles of marketing ent://SD_ILS/0/SD_ILS:16390 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Kotler, Philip.<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> Fundamentals of selling : customers for life through service ent://SD_ILS/0/SD_ILS:13332 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Futrell, Charles.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip0620/2006030126.html">http://catdir.loc.gov/catdir/toc/ecip0620/2006030126.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0708/2006030126-d.html">http://catdir.loc.gov/catdir/enhancements/fy0708/2006030126-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2008<br/> Marketing management ent://SD_ILS/0/SD_ILS:16093 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Kotler, Philip.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html">http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Inhaltsverzeichnis <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Strategic marketing ent://SD_ILS/0/SD_ILS:16689 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Cravens, David W.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy0619/2004061068-t.html">http://catdir.loc.gov/catdir/enhancements/fy0619/2004061068-t.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0619/2004061068-d.html">http://catdir.loc.gov/catdir/enhancements/fy0619/2004061068-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Principles of marketing ent://SD_ILS/0/SD_ILS:16735 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Kotler, Philip.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip055/2004029593.html">http://catdir.loc.gov/catdir/toc/ecip055/2004029593.html</a> Table of contents <a href="http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&user=GUEST&pid=1618996">http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&user=GUEST&pid=1618996</a> <a href="http://www.prenhall.com">http://www.prenhall.com</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Fundamentals of selling : customers for life through service ent://SD_ILS/0/SD_ILS:10113 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Futrell, Charles.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy0614/2003046332-t.html">http://catdir.loc.gov/catdir/enhancements/fy0614/2003046332-t.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0614/2003046332-d.html">http://catdir.loc.gov/catdir/enhancements/fy0614/2003046332-d.html</a><br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2004<br/> Principles of marketing ent://SD_ILS/0/SD_ILS:11656 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Kotler, Philip.<br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> Business marketing management : a strategic view of industrial and organizational markets ent://SD_ILS/0/SD_ILS:17249 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Hutt, Michael D.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-t.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-t.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> Hospitality and travel marketing ent://SD_ILS/0/SD_ILS:12753 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Morrison, Alastair M.<br/>Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html</a> Table of contents only <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/> Basic marketing : a global-managerial approach ent://SD_ILS/0/SD_ILS:17288 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Perreault, William D., Jr.<br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/> Internet marketing : readings and online resources ent://SD_ILS/0/SD_ILS:10664 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Richardson, Paul, 1962-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/mh021/00056868.html">http://catdir.loc.gov/catdir/toc/mh021/00056868.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/description/mh021/00056868.html">http://catdir.loc.gov/catdir/description/mh021/00056868.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2001<br/> E-business &amp; e-commerce : how to program ent://SD_ILS/0/SD_ILS:12728 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Deitel, Harvey M., 1945-<br/>Format:&#160;Books<br/>Publication Date&#160;2001<br/> Principles of marketing ent://SD_ILS/0/SD_ILS:16992 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Kotler, Philip.<br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2001<br/> Call centre effectiveness ent://SD_ILS/0/SD_ILS:4190 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Els, Lien.<br/>Format:&#160;Books<br/>Publication Date&#160;2000<br/> Basic marketing : a global-managerial approach ent://SD_ILS/0/SD_ILS:13654 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Perreault, William D.<br/>Format:&#160;Books<br/>Publication Date&#160;1996<br/> Customer first : a strategy for quality service ent://SD_ILS/0/SD_ILS:11183 2025-04-28T18:37:15Z 2025-04-28T18:37:15Z by&#160;Walker, Denis.<br/>Table of contents <a href="http://www.gbv.de/dms/hbz/toc/ht004229383.PDF">http://www.gbv.de/dms/hbz/toc/ht004229383.PDF</a><br/>Format:&#160;Books<br/>Publication Date&#160;1990<br/>