Search Results for Customer services. - Narrowed by: 1:RCPTASirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices.$0026qf$003dAFL_LIBRARY$002509Advanced$002bSearch$002bLocation$0025091$00253ARCPTA$0025091$00253ARCPTA$0026ps$003d300$0026isd$003dtrue?2025-04-28T19:46:54ZPrinciples of marketingent://SD_ILS/0/SD_ILS:578522025-04-28T19:46:54Z2025-04-28T19:46:54Zby Kotler, Philip, author.<br/>Format: Books<br/>Publication Date 2024<br/>Marketing management : a South African perspectiveent://SD_ILS/0/SD_ILS:579552025-04-28T19:46:54Z2025-04-28T19:46:54Zby Cant, M. C. (Michael Colin), 1957- editor.<br/>Format: Books<br/>Publication Date 2024<br/>Relationship marketing and customer relationship managementent://SD_ILS/0/SD_ILS:576252025-04-28T19:46:54Z2025-04-28T19:46:54Zby Roberts-Lombard, Mornay, editor.<br/>Format: Books<br/>Publication Date 2024<br/>Principles of marketingent://SD_ILS/0/SD_ILS:560592025-04-28T19:46:54Z2025-04-28T19:46:54Zby Kotler, Philip, author.<br/>Format: Books<br/>Publication Date 2021<br/>Business analysis.ent://SD_ILS/0/SD_ILS:576182025-04-28T19:46:54Z2025-04-28T19:46:54Zby Paul, Debra, editor.<br/>Image <a href="http://www.booksonix.co.uk/bcs/9781780175102.jpg">http://www.booksonix.co.uk/bcs/9781780175102.jpg</a><br/>Format: Books<br/>Publication Date 2020<br/>Relationship marketing and customer relationship managementent://SD_ILS/0/SD_ILS:224482025-04-28T19:46:54Z2025-04-28T19:46:54Zby Roberts-Lombard, Mornay, editor.<br/>Format: Books<br/>Publication Date 2018<br/>Supply chain management : strategy, planning, and operationent://SD_ILS/0/SD_ILS:158602025-04-28T19:46:54Z2025-04-28T19:46:54Zby Chopra, Sunil, 1960-<br/>Format: Books<br/>Publication Date 2016<br/>A guide to service desk conceptsent://SD_ILS/0/SD_ILS:132025-04-28T19:46:54Z2025-04-28T19:46:54Zby Knapp, Donna, author.<br/><a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live</a><br/>Format: Books<br/>Publication Date 2014<br/>Customer serviceent://SD_ILS/0/SD_ILS:558712025-04-28T19:46:54Z2025-04-28T19:46:54Zby Cant, M. C. (Michael Colin), 1957-<br/>EBSCO <a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=944639&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=944639&site=ehost-live</a><br/>Format: Books<br/>Publication Date 2014<br/>Supply chain management : strategy, planning, and operationent://SD_ILS/0/SD_ILS:158512025-04-28T19:46:54Z2025-04-28T19:46:54Zby Chopra, Sunil, 1960-<br/>Format: Books<br/>Publication Date 2013 2012<br/>Service management : an integrated approachent://SD_ILS/0/SD_ILS:160232025-04-28T19:46:54Z2025-04-28T19:46:54Zby Looy, Bart van.<br/>Format: Books<br/>Publication Date 2013 2011<br/>Key account management : tools and techniques for achieving profitable key supplier statusent://SD_ILS/0/SD_ILS:219142025-04-28T19:46:54Z2025-04-28T19:46:54Zby Cheverton, Peter.<br/>Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a>
Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html">http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html">http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html">http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html</a><br/>Format: Books<br/>Publication Date 2012<br/>A guide to customer service skills for the help desk professionalent://SD_ILS/0/SD_ILS:14642025-04-28T19:46:54Z2025-04-28T19:46:54Zby Knapp, Donna.<br/>Format: Books<br/>Publication Date 2011<br/>A guide to service desk conceptsent://SD_ILS/0/SD_ILS:15192025-04-28T19:46:54Z2025-04-28T19:46:54Zby Knapp, Donna.<br/>Format: Books<br/>Publication Date 2010<br/>Hospitality and travel marketingent://SD_ILS/0/SD_ILS:22582025-04-28T19:46:54Z2025-04-28T19:46:54Zby Morrison, Alastair M.<br/>Format: Books<br/>Publication Date 2010<br/>Principles of marketingent://SD_ILS/0/SD_ILS:163902025-04-28T19:46:54Z2025-04-28T19:46:54Zby Kotler, Philip.<br/>Format: Books<br/>Publication Date 2010<br/>Fundamentals of selling : customers for life through serviceent://SD_ILS/0/SD_ILS:133322025-04-28T19:46:54Z2025-04-28T19:46:54Zby Futrell, Charles.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip0620/2006030126.html">http://catdir.loc.gov/catdir/toc/ecip0620/2006030126.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0708/2006030126-d.html">http://catdir.loc.gov/catdir/enhancements/fy0708/2006030126-d.html</a><br/>Format: Books<br/>Publication Date 2008<br/>Principles of marketingent://SD_ILS/0/SD_ILS:116562025-04-28T19:46:54Z2025-04-28T19:46:54Zby Kotler, Philip.<br/>Format: Books<br/>Publication Date 2004<br/>Business marketing management : a strategic view of industrial and organizational marketsent://SD_ILS/0/SD_ILS:172492025-04-28T19:46:54Z2025-04-28T19:46:54Zby Hutt, Michael D.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-t.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-t.html</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html</a><br/>Format: Books<br/>Publication Date 2004<br/>Customer relationship management & customer serviceent://SD_ILS/0/SD_ILS:167012025-04-28T19:46:54Z2025-04-28T19:46:54Zby Brink, A. (Annekie)<br/>Format: Books<br/>Publication Date 2004<br/>Hospitality and travel marketingent://SD_ILS/0/SD_ILS:127532025-04-28T19:46:54Z2025-04-28T19:46:54Zby Morrison, Alastair M.<br/>Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html</a>
Table of contents only <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html</a><br/>Format: Books<br/>Publication Date 2002<br/>Basic marketing : a global-managerial approachent://SD_ILS/0/SD_ILS:172882025-04-28T19:46:54Z2025-04-28T19:46:54Zby Perreault, William D., Jr.<br/>Format: Books<br/>Publication Date 2002<br/>Principles of service marketing and managementent://SD_ILS/0/SD_ILS:166642025-04-28T19:46:54Z2025-04-28T19:46:54Zby Lovelock, Christopher H.<br/>Format: Books<br/>Publication Date 2002<br/>Internet marketing : readings and online resourcesent://SD_ILS/0/SD_ILS:106642025-04-28T19:46:54Z2025-04-28T19:46:54Zby Richardson, Paul, 1962-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/mh021/00056868.html">http://catdir.loc.gov/catdir/toc/mh021/00056868.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/description/mh021/00056868.html">http://catdir.loc.gov/catdir/description/mh021/00056868.html</a><br/>Format: Books<br/>Publication Date 2001<br/>Call centre effectivenessent://SD_ILS/0/SD_ILS:41902025-04-28T19:46:54Z2025-04-28T19:46:54Zby Els, Lien.<br/>Format: Books<br/>Publication Date 2000<br/>