Search Results for Customer services. - Narrowed by: 1:VCSD

Marketing management : a South African perspective

2025-04-28T16:10:46Z

by Cant, M. C. (Michael Colin), 1957- editor.
Format: Books
Publication Date 2024

The law of banking and payment in South Africa

2025-04-28T16:10:46Z

by Sharrock, Robert.
Format: Books
Publication Date 2016

A guide to service desk concepts

2025-04-28T16:10:46Z

by Knapp, Donna, author.
https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live
Format: Books
Publication Date 2014

Principles of marketing

2025-04-28T16:10:46Z

by Kotler, Philip (Philip J.), 1931-
Format: Books
Publication Date 2014 2013

Fundamentals of selling : customers for life through service

2025-04-28T16:10:46Z

by Futrell, Charles.
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1307/2012051445-t.html Publisher description http://catdir.loc.gov/catdir/enhancements/fy1307/2012051445-d.html
Format: Books
Publication Date 2014

A guide to service desk concepts

2025-04-28T16:10:46Z

by Knapp, Donna.
Format: Books
Publication Date 2010

Hospitality and travel marketing

2025-04-28T16:10:46Z

by Morrison, Alastair M.
Format: Books
Publication Date 2010

Principles of marketing

2025-04-28T16:10:46Z

by Kotler, Philip.
Format: Books
Publication Date 2010

Fundamentals of selling : customers for life through service

2025-04-28T16:10:46Z

by Futrell, Charles.
Table of contents http://catdir.loc.gov/catdir/toc/ecip0620/2006030126.html Publisher description http://catdir.loc.gov/catdir/enhancements/fy0708/2006030126-d.html
Format: Books
Publication Date 2008

Accounting and financial management : developments in the international hospitality industry

2025-04-28T16:10:46Z

by Harris, Peter J. (Peter James), 1944-
Table of contents http://catdir.loc.gov/catdir/toc/fy0611/2006296416.html Publisher description http://catdir.loc.gov/catdir/enhancements/fy0805/2006296416-d.html
Format: Books
Publication Date 2006

Marketing management

2025-04-28T16:10:46Z

by Kotler, Philip.
Table of contents http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA
Format: Books
Publication Date 2006

Introduction to help desk concepts and skills

2025-04-28T16:10:46Z

by Sanderson, Susan M.
Format: Electronic Resources
Publication Date 2004

Business marketing management : a strategic view of industrial and organizational markets

2025-04-28T16:10:46Z

by Hutt, Michael D.
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-t.html Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html
Format: Books
Publication Date 2004

Customer relationship management & customer service

2025-04-28T16:10:46Z

by Brink, A. (Annekie)
Format: Books
Publication Date 2004

Performance Research Associates' Delivering knock your socks off service.

2025-04-28T16:10:46Z

by Zemke, Ron.
Format: Books
Publication Date 2003

Basic marketing : a global-managerial approach

2025-04-28T16:10:46Z

by Perreault, William D., Jr.
Format: Books
Publication Date 2002

Internet marketing : readings and online resources

2025-04-28T16:10:46Z

by Richardson, Paul, 1962-
Table of contents http://catdir.loc.gov/catdir/toc/mh021/00056868.html Publisher description http://catdir.loc.gov/catdir/description/mh021/00056868.html
Format: Books
Publication Date 2001

E-business & e-commerce : how to program

2025-04-28T16:10:46Z

by Deitel, Harvey M., 1945-
Format: Books
Publication Date 2001

Principles of marketing

2025-04-28T16:10:46Z

by Kotler, Philip.
Format: Electronic Resources
Publication Date 2001

Managing the guest experience in hospitality

2025-04-28T16:10:46Z

by Ford, Robert C. (Robert Clayton), 1945-
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1302/99049972-t.html Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1302/99049972-b.html Publisher description http://catdir.loc.gov/catdir/enhancements/fy1302/99049972-d.html
Format: Books
Publication Date 2000

Call centre effectiveness

2025-04-28T16:10:46Z

by Els, Lien.
Format: Books
Publication Date 2000

Managing facilities

2025-04-28T16:10:46Z

by Jones, Christine, MIMgt. MHCIMA.
Publisher description http://catdir.loc.gov/catdir/description/els033/98111564.html Table of contents http://catdir.loc.gov/catdir/toc/els032/98111564.html
Format: Books
Publication Date 1998

The psychology of customer service

2025-04-28T16:10:46Z

by Jude, Brian.
Format: Books
Publication Date 1998 1990

Services marketing

2025-04-28T16:10:46Z

by Lovelock, Christopher H.
Inhaltsverzeichnis Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007918806&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Format: Books
Publication Date 1996

Aftermarketing : how to keep customers for life through relationship marketing

2025-04-28T16:10:46Z

by Vavra, Terry G.
Format: Books
Publication Date 1995