Search Results for Customer services. - Narrowed by: 0SirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices.$0026qf$003dCHILD_AVAILABLE$002509Item$002bAvailable$0025090$0025090$0026pe$003dd$00253A$0026ps$003d300?dt=list2025-10-15T22:26:46ZRelationship marketing and customer relationship managementent://SD_ILS/0/SD_ILS:576252025-10-15T22:26:46Z2025-10-15T22:26:46Zby Roberts-Lombard, Mornay, editor.<br/>Format: Books<br/>Publication Date 2024<br/>Principles of marketingent://SD_ILS/0/SD_ILS:578522025-10-15T22:26:46Z2025-10-15T22:26:46Zby Kotler, Philip, author.<br/>Format: Books<br/>Publication Date 2024<br/>Relationship marketing and customer relationship managementent://SD_ILS/0/SD_ILS:224482025-10-15T22:26:46Z2025-10-15T22:26:46Zby Roberts-Lombard, Mornay, editor.<br/>Format: Books<br/>Publication Date 2018<br/>Information systems today : managing in the digital world.ent://SD_ILS/0/SD_ILS:564112025-10-15T22:26:46Z2025-10-15T22:26:46Zby Valacich, Joseph S., 1959- author.<br/>Format: Books<br/>Publication Date 2018<br/>A guide to service desk conceptsent://SD_ILS/0/SD_ILS:132025-10-15T22:26:46Z2025-10-15T22:26:46Zby Knapp, Donna, author.<br/><a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live</a><br/>Format: Books<br/>Publication Date 2014<br/>Managing service excellence : the ultimate guide to building and maintaining a customer-centric organizationent://SD_ILS/0/SD_ILS:575912025-10-15T22:26:46Z2025-10-15T22:26:46Zby Crutcher, C. William, author.<br/>Format: Books<br/>Publication Date 2014<br/>The call centre training handbook : a complete guide to learning & development in contact centresent://SD_ILS/0/SD_ILS:60272025-10-15T22:26:46Z2025-10-15T22:26:46Zby Wilson, John P. (John Peter), 1955 August 11-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html</a><br/>Format: Books<br/>Publication Date 2009<br/>Managing service operations : design and implementationent://SD_ILS/0/SD_ILS:575902025-10-15T22:26:46Z2025-10-15T22:26:46Zby Hollins, Bill.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-t.html">http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-t.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-d.html">http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-d.html</a><br/>Format: Books<br/>Publication Date 2006<br/>