Search Results for Customer services. - Narrowed by: 0 SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices.$0026qf$003dCHILD_AVAILABLE$002509Item$002bAvailable$0025090$0025090$0026pe$003dd$00253A$0026ps$003d300?dt=list 2025-10-15T22:26:46Z Relationship marketing and customer relationship management ent://SD_ILS/0/SD_ILS:57625 2025-10-15T22:26:46Z 2025-10-15T22:26:46Z by&#160;Roberts-Lombard, Mornay, editor.<br/>Format:&#160;Books<br/>Publication Date&#160;2024<br/> Principles of marketing ent://SD_ILS/0/SD_ILS:57852 2025-10-15T22:26:46Z 2025-10-15T22:26:46Z by&#160;Kotler, Philip, author.<br/>Format:&#160;Books<br/>Publication Date&#160;2024<br/> Relationship marketing and customer relationship management ent://SD_ILS/0/SD_ILS:22448 2025-10-15T22:26:46Z 2025-10-15T22:26:46Z by&#160;Roberts-Lombard, Mornay, editor.<br/>Format:&#160;Books<br/>Publication Date&#160;2018<br/> Information systems today : managing in the digital world. ent://SD_ILS/0/SD_ILS:56411 2025-10-15T22:26:46Z 2025-10-15T22:26:46Z by&#160;Valacich, Joseph S., 1959- author.<br/>Format:&#160;Books<br/>Publication Date&#160;2018<br/> A guide to service desk concepts ent://SD_ILS/0/SD_ILS:13 2025-10-15T22:26:46Z 2025-10-15T22:26:46Z by&#160;Knapp, Donna, author.<br/><a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live</a><br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization ent://SD_ILS/0/SD_ILS:57591 2025-10-15T22:26:46Z 2025-10-15T22:26:46Z by&#160;Crutcher, C. William, author.<br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> The call centre training handbook : a complete guide to learning &amp; development in contact centres ent://SD_ILS/0/SD_ILS:6027 2025-10-15T22:26:46Z 2025-10-15T22:26:46Z by&#160;Wilson, John P. (John Peter), 1955 August 11-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2009<br/> Managing service operations : design and implementation ent://SD_ILS/0/SD_ILS:57590 2025-10-15T22:26:46Z 2025-10-15T22:26:46Z by&#160;Hollins, Bill.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-t.html">http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-t.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-d.html">http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/>