Search Results for Customer services. - Narrowed by: 1:VCDBNSirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices.$0026qf$003dLIBRARY$002509Library$0025091$00253AVCDBN$0025091$00253AVCDBN$0026ps$003d300?dt=list2025-05-15T20:59:06ZThe law of banking and payment in South Africaent://SD_ILS/0/SD_ILS:189892025-05-15T20:59:06Z2025-05-15T20:59:06Zby Sharrock, Robert.<br/>Format: Books<br/>Publication Date 2016<br/>Principles of marketingent://SD_ILS/0/SD_ILS:3212025-05-15T20:59:06Z2025-05-15T20:59:06Zby Kotler, Philip (Philip J.), 1931-<br/>Format: Books<br/>Publication Date 2014 2013<br/>A guide to service desk conceptsent://SD_ILS/0/SD_ILS:132025-05-15T20:59:06Z2025-05-15T20:59:06Zby Knapp, Donna, author.<br/><a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live</a><br/>Format: Books<br/>Publication Date 2014<br/>Hospitality and travel marketingent://SD_ILS/0/SD_ILS:22582025-05-15T20:59:06Z2025-05-15T20:59:06Zby Morrison, Alastair M.<br/>Format: Books<br/>Publication Date 2010<br/>Principles of marketingent://SD_ILS/0/SD_ILS:163902025-05-15T20:59:06Z2025-05-15T20:59:06Zby Kotler, Philip.<br/>Format: Books<br/>Publication Date 2010<br/>A guide to service desk conceptsent://SD_ILS/0/SD_ILS:15192025-05-15T20:59:06Z2025-05-15T20:59:06Zby Knapp, Donna.<br/>Format: Books<br/>Publication Date 2010<br/>Marketing managementent://SD_ILS/0/SD_ILS:163922025-05-15T20:59:06Z2025-05-15T20:59:06Zby Kotler, Philip.<br/>Table of contents <a href="http://www.gbv.de/dms/zbw/563370777.pdf">Kostenfrei</a>
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Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip087/2008000337.html">http://catdir.loc.gov/catdir/toc/ecip087/2008000337.html</a><br/>Format: Books<br/>Publication Date 2009<br/>Customer care excellence : how to create an effective customer focusent://SD_ILS/0/SD_ILS:494262025-05-15T20:59:06Z2025-05-15T20:59:06Zby Cook, Sarah, 1955-<br/>Format: Books<br/>Publication Date 2008<br/>Fundamentals of selling : customers for life through serviceent://SD_ILS/0/SD_ILS:133322025-05-15T20:59:06Z2025-05-15T20:59:06Zby Futrell, Charles.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip0620/2006030126.html">http://catdir.loc.gov/catdir/toc/ecip0620/2006030126.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0708/2006030126-d.html">http://catdir.loc.gov/catdir/enhancements/fy0708/2006030126-d.html</a><br/>Format: Books<br/>Publication Date 2008<br/>Accounting and financial management : developments in the international hospitality industryent://SD_ILS/0/SD_ILS:98912025-05-15T20:59:06Z2025-05-15T20:59:06Zby Harris, Peter J. (Peter James), 1944-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/fy0611/2006296416.html">http://catdir.loc.gov/catdir/toc/fy0611/2006296416.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0805/2006296416-d.html">http://catdir.loc.gov/catdir/enhancements/fy0805/2006296416-d.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Marketing managementent://SD_ILS/0/SD_ILS:160932025-05-15T20:59:06Z2025-05-15T20:59:06Zby Kotler, Philip.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html">http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a>
Inhaltsverzeichnis <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA</a><br/>Format: Books<br/>Publication Date 2006<br/>Strategic marketingent://SD_ILS/0/SD_ILS:166892025-05-15T20:59:06Z2025-05-15T20:59:06Zby Cravens, David W.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy0619/2004061068-t.html">http://catdir.loc.gov/catdir/enhancements/fy0619/2004061068-t.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0619/2004061068-d.html">http://catdir.loc.gov/catdir/enhancements/fy0619/2004061068-d.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Branded customer service : the new competitive edgeent://SD_ILS/0/SD_ILS:160972025-05-15T20:59:06Z2025-05-15T20:59:06Zby Barlow, Janelle, 1943-<br/>Format: Books<br/>Publication Date 2006 2004<br/>Introduction to help desk concepts and skillsent://SD_ILS/0/SD_ILS:99972025-05-15T20:59:06Z2025-05-15T20:59:06Zby Sanderson, Susan M.<br/>Format: Electronic Resources<br/>Publication Date 2004<br/>Principles of marketingent://SD_ILS/0/SD_ILS:116562025-05-15T20:59:06Z2025-05-15T20:59:06Zby Kotler, Philip.<br/>Format: Books<br/>Publication Date 2004<br/>Business marketing management : a strategic view of industrial and organizational marketsent://SD_ILS/0/SD_ILS:172492025-05-15T20:59:06Z2025-05-15T20:59:06Zby Hutt, Michael D.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-t.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-t.html</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html</a><br/>Format: Books<br/>Publication Date 2004<br/>International marketingent://SD_ILS/0/SD_ILS:211952025-05-15T20:59:06Z2025-05-15T20:59:06Zby Czinkota, Michael R.<br/>Format: Books<br/>Publication Date 2004<br/>Customer relationship management & customer serviceent://SD_ILS/0/SD_ILS:167012025-05-15T20:59:06Z2025-05-15T20:59:06Zby Brink, A. (Annekie)<br/>Format: Books<br/>Publication Date 2004<br/>Grasping service marketingent://SD_ILS/0/SD_ILS:201712025-05-15T20:59:06Z2025-05-15T20:59:06Zby Jordaan, Yolanda.<br/>Format: Books<br/>Publication Date 2004<br/>Hospitality and travel marketingent://SD_ILS/0/SD_ILS:127532025-05-15T20:59:06Z2025-05-15T20:59:06Zby Morrison, Alastair M.<br/>Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html</a>
Table of contents only <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html</a><br/>Format: Books<br/>Publication Date 2002<br/>Principles of service marketing and managementent://SD_ILS/0/SD_ILS:166642025-05-15T20:59:06Z2025-05-15T20:59:06Zby Lovelock, Christopher H.<br/>Format: Books<br/>Publication Date 2002<br/>Basic marketing : a global-managerial approachent://SD_ILS/0/SD_ILS:172882025-05-15T20:59:06Z2025-05-15T20:59:06Zby Perreault, William D., Jr.<br/>Format: Books<br/>Publication Date 2002<br/>Internet marketing : readings and online resourcesent://SD_ILS/0/SD_ILS:106642025-05-15T20:59:06Z2025-05-15T20:59:06Zby Richardson, Paul, 1962-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/mh021/00056868.html">http://catdir.loc.gov/catdir/toc/mh021/00056868.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/description/mh021/00056868.html">http://catdir.loc.gov/catdir/description/mh021/00056868.html</a><br/>Format: Books<br/>Publication Date 2001<br/>Principles of marketingent://SD_ILS/0/SD_ILS:169922025-05-15T20:59:06Z2025-05-15T20:59:06Zby Kotler, Philip.<br/>Format: Electronic Resources<br/>Publication Date 2001<br/>Call centre effectivenessent://SD_ILS/0/SD_ILS:41902025-05-15T20:59:06Z2025-05-15T20:59:06Zby Els, Lien.<br/>Format: Books<br/>Publication Date 2000<br/>Managing the guest experience in hospitalityent://SD_ILS/0/SD_ILS:180812025-05-15T20:59:06Z2025-05-15T20:59:06Zby Ford, Robert C. (Robert Clayton), 1945-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy1302/99049972-t.html">http://catdir.loc.gov/catdir/enhancements/fy1302/99049972-t.html</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1302/99049972-b.html">http://catdir.loc.gov/catdir/enhancements/fy1302/99049972-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1302/99049972-d.html">http://catdir.loc.gov/catdir/enhancements/fy1302/99049972-d.html</a><br/>Format: Books<br/>Publication Date 2000<br/>Managing facilitiesent://SD_ILS/0/SD_ILS:176262025-05-15T20:59:06Z2025-05-15T20:59:06Zby Jones, Christine, MIMgt. MHCIMA.<br/>Publisher description <a href="http://catdir.loc.gov/catdir/description/els033/98111564.html">http://catdir.loc.gov/catdir/description/els033/98111564.html</a>
Table of contents <a href="http://catdir.loc.gov/catdir/toc/els032/98111564.html">http://catdir.loc.gov/catdir/toc/els032/98111564.html</a><br/>Format: Books<br/>Publication Date 1998<br/>Basic marketing : a global-managerial approachent://SD_ILS/0/SD_ILS:136542025-05-15T20:59:06Z2025-05-15T20:59:06Zby Perreault, William D.<br/>Format: Books<br/>Publication Date 1996<br/>Intensive customer care : competitive strategies for South African companiesent://SD_ILS/0/SD_ILS:143022025-05-15T20:59:06Z2025-05-15T20:59:06Zby Dorrian, A. P. (A. Paul)<br/>Format: Books<br/>Publication Date 1996<br/>Multicultural customer service : providing outstanding service across culturesent://SD_ILS/0/SD_ILS:197992025-05-15T20:59:06Z2025-05-15T20:59:06Zby Aguilar, Leslie.<br/>Format: Books<br/>Publication Date 1996<br/>Operations management : improving customer serviceent://SD_ILS/0/SD_ILS:201912025-05-15T20:59:06Z2025-05-15T20:59:06Zby Schonberger, Richard.<br/>Table of contents <a href="http://www.gbv.de/dms/hbz/toc/ht003948133.PDF">http://www.gbv.de/dms/hbz/toc/ht003948133.PDF</a><br/>Format: Books<br/>Publication Date 1991<br/>