Search Results for Customer services. - Narrowed by: 2011-2017

Services marketing : integrating customer focus across the firm

2026-01-02T21:02:23Z

by Zeithaml, Valarie A.
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1205/2011051073-d.html
Format: Books
Publication Date 2024 2013

How customer service impacts brand loyalty in the Durban privately owned restaurant industry

2026-01-02T21:02:23Z

by Hartzer, Tegan
Format: Manuscript
Publication Date 2017

Marketing 4.0 : moving from traditional to digital

2026-01-02T21:02:23Z

by Kotler, Philip, author.
EBSCO https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=1424256&site=ehost-live
Format: Books
Publication Date 2017

Supply chain management : strategy, planning, and operation

2026-01-02T21:02:23Z

by Chopra, Sunil, 1960-
Format: Books
Publication Date 2016

The law of banking and payment in South Africa

2026-01-02T21:02:23Z

by Sharrock, Robert.
Format: Books
Publication Date 2016

The relationship between service qualities and customer loyalty on aa e-commerce website amongst emerging adults : the case of Takealot.com

2026-01-02T21:02:23Z

by Landsberg, Calvin.
Format: Manuscript
Publication Date 2016

A triangulation study by means of an online survey identifying how customer service instils customer loyalty amongst Constancia Village customers

2026-01-02T21:02:23Z

by Stevens, Kim.
Format: Manuscript
Publication Date 2016

Grasping service marketing

2026-01-02T21:02:23Z

by Jordaan, Yolanda.
Format: Books
Publication Date 2015

Leveraging customer service to build brand equity

2026-01-02T21:02:23Z

by Withers, Neil Ian.
Format: Manuscript
Publication Date 2015

Leveraging customer service to build brand equity

2026-01-02T21:02:23Z

by Withers, Ian.
Format: Manuscript
Publication Date 2015

Enterprise compliance risk management : an essential toolkit for banks and financial services

2026-01-02T21:02:23Z

by Ramakrishna, Saloni P., 1957-
Cover image http://catalogimages.wiley.com/images/db/jimages/9781118550281.jpg
Format: Regular print
Publication Date 2015

Principles of marketing

2026-01-02T21:02:23Z

by Kotler, Philip (Philip J.), 1931-
Format: Books
Publication Date 2014 2013

Can FNB's recent success in customer service be applied in Vodacom South Africa?

2026-01-02T21:02:23Z

by Oberholzer, Mauritz.
Format: Manuscript
Publication Date 2014

Personal selling

2026-01-02T21:02:23Z

by Van Heerden, Neels, 1957- editor.
Format: Books
Publication Date 2014

Services marketing : an interactive approach

2026-01-02T21:02:23Z

by Fisk, Raymond P.
Format: Books
Publication Date 2014

Principles of marketing

2026-01-02T21:02:23Z

by Kapoor, Neeru.
Format: Books
Publication Date 2014

Customer service

2026-01-02T21:02:23Z

by Cant, M. C. (Michael Colin), 1957-
EBSCO https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=944639&site=ehost-live
Format: Books
Publication Date 2014

Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization

2026-01-02T21:02:23Z

by Crutcher, C. William, author.
Format: Books
Publication Date 2014

A guide to service desk concepts

2026-01-02T21:02:23Z

by Knapp, Donna, author.
https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live
Format: Books
Publication Date 2014

Fundamentals of selling : customers for life through service

2026-01-02T21:02:23Z

by Futrell, Charles.
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1307/2012051445-t.html Publisher description http://catdir.loc.gov/catdir/enhancements/fy1307/2012051445-d.html
Format: Books
Publication Date 2014

Supply chain management : strategy, planning, and operation

2026-01-02T21:02:23Z

by Chopra, Sunil, 1960-
Format: Books
Publication Date 2013 2012

Marketing

2026-01-02T21:02:23Z

by Kotler, Philip, 1931-
Format: Books
Publication Date 2013

Socialnomics : how social media transforms the way we live and do business

2026-01-02T21:02:23Z

by Qualman, Erik, 1972-
Format: Books
Publication Date 2013

Service management : an integrated approach

2026-01-02T21:02:23Z

by Looy, Bart van.
Format: Books
Publication Date 2013 2011

Customer service : skills for success

2026-01-02T21:02:23Z

by Lucas, Robert W.
Format: Books
Publication Date 2012

Customer service

2026-01-02T21:02:23Z

by Machado, Ricardo.
Format: Books
Publication Date 2012

Key account management : tools and techniques for achieving profitable key supplier status

2026-01-02T21:02:23Z

by Cheverton, Peter.
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Table of contents http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html Publisher description http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html
Format: Books
Publication Date 2012

Essentials of marketing management

2026-01-02T21:02:23Z

by Lancaster, Geoffrey, 1938-
Format: Books
Publication Date 2011

Please every customer : delivering stellar customer service across cultures

2026-01-02T21:02:23Z

by Lucas, Robert W.
Format: Books
Publication Date 2011

Measure what matters : online tools for understanding customers, social media, engagement, and key relationships

2026-01-02T21:02:23Z

by Delahaye Paine, Katie, 1952-
Format: Books
Publication Date 2011

Services marketing : people, technology, strategy

2026-01-02T21:02:23Z

by Lovelock, Christopher H.
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018995769&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Table of contents http://bvbr.bib-bvb.de:8991/F?func=serviceetdoc_library=BVB01etdoc_number=018995769etline_number=0001etfunc_code=DB_RECORDSetservice_type=MEDIA Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018995769&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Format: Books
Publication Date 2011

Customer service : career success through customer loyalty

2026-01-02T21:02:23Z

by Timm, Paul R.
Format: Books
Publication Date 2011

Wired and dangerous : how your customers have changed and what to do about it

2026-01-02T21:02:23Z

by Bell, Chip R.
Format: Books
Publication Date 2011

Defusing the angry patron : a how-to-do-it manual for librarians

2026-01-02T21:02:23Z

by Rubin, Rhea Joyce.
Format: Books
Publication Date 2011

A guide to customer service skills for the help desk professional

2026-01-02T21:02:23Z

by Knapp, Donna.
Format: Books
Publication Date 2011

Customer service management : a holistic approach

2026-01-02T21:02:23Z

by Engelbrecht, Eugene.
Format: Books
Publication Date 2011

Introduction to marketing

2026-01-02T21:02:23Z

by McDaniel, Carl, Jr., 1941-
Format: Books
Publication Date 2011

Services marketing.

2026-01-02T21:02:23Z

by Bateson, John E. G.
Format: Books
Publication Date 2011