Search Results for Customer services. - Narrowed by: Customer relations.SirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices.$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026ps$003d300?dt=list2026-01-01T10:35:30ZOpen innovation in the financial services : growing through openness, flexibility and customer integrationent://SD_ILS/0/SD_ILS:525772026-01-01T10:35:30Z2026-01-01T10:35:30Zby Fasnacht, Daniel, 1964-<br/>Format: Books<br/>Publication Date 2009<br/>Personal sellingent://SD_ILS/0/SD_ILS:211252026-01-01T10:35:30Z2026-01-01T10:35:30Zby Van Heerden, Neels, 1957- editor.<br/>Format: Books<br/>Publication Date 2014<br/>Managing service excellence : the ultimate guide to building and maintaining a customer-centric organizationent://SD_ILS/0/SD_ILS:575912026-01-01T10:35:30Z2026-01-01T10:35:30Zby Crutcher, C. William, author.<br/>Format: Books<br/>Publication Date 2014<br/>Please every customer : delivering stellar customer service across culturesent://SD_ILS/0/SD_ILS:446522026-01-01T10:35:30Z2026-01-01T10:35:30Zby Lucas, Robert W.<br/>Format: Books<br/>Publication Date 2011<br/>Customer service : career success through customer loyaltyent://SD_ILS/0/SD_ILS:420972026-01-01T10:35:30Z2026-01-01T10:35:30Zby Timm, Paul R.<br/>Format: Books<br/>Publication Date 2011<br/>Wired and dangerous : how your customers have changed and what to do about itent://SD_ILS/0/SD_ILS:465492026-01-01T10:35:30Z2026-01-01T10:35:30Zby Bell, Chip R.<br/>Format: Books<br/>Publication Date 2011<br/>Effective customer careent://SD_ILS/0/SD_ILS:430752026-01-01T10:35:30Z2026-01-01T10:35:30Zby Wellington, Patricia.<br/>Format: Books<br/>Publication Date 2010<br/>The customer rules : the 14 indispensable, irrefutable, and indisputable qualities of the greatest service companies in the worldent://SD_ILS/0/SD_ILS:401932026-01-01T10:35:30Z2026-01-01T10:35:30Zby Beemer, C. Britt.<br/>Format: Books<br/>Publication Date 2009<br/>The Brandpromise : how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!ent://SD_ILS/0/SD_ILS:404862026-01-01T10:35:30Z2026-01-01T10:35:30Zby Knapp, Duane E.<br/>Format: Books<br/>Publication Date 2008<br/>Customer care excellence : how to create an effective customer focusent://SD_ILS/0/SD_ILS:494262026-01-01T10:35:30Z2026-01-01T10:35:30Zby Cook, Sarah, 1955-<br/>Format: Books<br/>Publication Date 2008<br/>Care packages for your customers : an idea a week to enhance customer serviceent://SD_ILS/0/SD_ILS:435042026-01-01T10:35:30Z2026-01-01T10:35:30Zby Glanz, Barbara A.<br/>Format: Books<br/>Publication Date 2007<br/>Connecting with your customers.ent://SD_ILS/0/SD_ILS:334682026-01-01T10:35:30Z2026-01-01T10:35:30Zby Harvard Business School.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0610/2006007913.html">http://www.loc.gov/catdir/toc/ecip0610/2006007913.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Great customer connections : simple psychological techniques that guarantee exceptional serviceent://SD_ILS/0/SD_ILS:321342026-01-01T10:35:30Z2026-01-01T10:35:30Zby Gallagher, Richard S.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip063/2005033220.html">http://www.loc.gov/catdir/toc/ecip063/2005033220.html</a><br/>Format: Books<br/>Publication Date 2006<br/>The working world for young adults. Customer service an attitude not an occupationent://SD_ILS/0/SD_ILS:440372026-01-01T10:35:30Z2026-01-01T10:35:30Zby Dieffenbach, Michael.<br/>Format: Video disc<br/>Publication Date 2006<br/>Revolutionize your customer experience / Colin Shaw.ent://SD_ILS/0/SD_ILS:294442026-01-01T10:35:30Z2026-01-01T10:35:30Zby Shaw, Colin, 1928-<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/bios/hol059/2004056536.html">http://www.loc.gov/catdir/bios/hol059/2004056536.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/hol054/2004056536.html">http://www.loc.gov/catdir/description/hol054/2004056536.html</a>
Table of contents <a href="http://www.loc.gov/catdir/toc/hol052/2004056536.html">http://www.loc.gov/catdir/toc/hol052/2004056536.html</a><br/>Format: Books<br/>Publication Date 2005<br/>Passionate and profitable : why customer strategies fail and ten steps to do them rightent://SD_ILS/0/SD_ILS:328122026-01-01T10:35:30Z2026-01-01T10:35:30Zby Arussy, Lior.<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0617/2004022230-b.html">http://www.loc.gov/catdir/enhancements/fy0617/2004022230-b.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html">http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html</a>
Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip051/2004022230.html">http://www.loc.gov/catdir/toc/ecip051/2004022230.html</a><br/>Format: Books<br/>Publication Date 2005<br/>Willie's way : 6 secrets for wooing, wowing, and winning customers and their loyaltyent://SD_ILS/0/SD_ILS:334232026-01-01T10:35:30Z2026-01-01T10:35:30Zby Van Hooser, Phillip, 1957-<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0512/2005013737.html">http://www.loc.gov/catdir/toc/ecip0512/2005013737.html</a>
Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0622/2005013737-b.html">http://www.loc.gov/catdir/enhancements/fy0622/2005013737-b.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0622/2005013737-d.html">http://www.loc.gov/catdir/enhancements/fy0622/2005013737-d.html</a><br/>Format: Books<br/>Publication Date 2005<br/>Building great customer experiencesent://SD_ILS/0/SD_ILS:440582026-01-01T10:35:30Z2026-01-01T10:35:30Zby Shaw, Colin, 1958-<br/>Format: Books<br/>Publication Date 2005<br/>Dealing with difficult peopleent://SD_ILS/0/SD_ILS:41992026-01-01T10:35:30Z2026-01-01T10:35:30Zby Osborne, Christina.<br/>Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0721/2001055343-d.html">http://catdir.loc.gov/catdir/enhancements/fy0721/2001055343-d.html</a><br/>Format: Books<br/>Publication Date 2002<br/>101 ways to really satisfy your customersent://SD_ILS/0/SD_ILS:105482026-01-01T10:35:30Z2026-01-01T10:35:30Zby Griffiths, Andrew, 1966-<br/>Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0662/2003276974-b.html">http://catdir.loc.gov/catdir/enhancements/fy0662/2003276974-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0662/2003276974-d.html">http://catdir.loc.gov/catdir/enhancements/fy0662/2003276974-d.html</a><br/>Format: Books<br/>Publication Date 2002<br/>Seven power strategies for building customer loyaltyent://SD_ILS/0/SD_ILS:238772026-01-01T10:35:30Z2026-01-01T10:35:30Zby Timm, Paul R.<br/>Format: Books<br/>Publication Date 2001<br/>Customer equity : building and managing relationships as valuable assetsent://SD_ILS/0/SD_ILS:246862026-01-01T10:35:30Z2026-01-01T10:35:30Zby Blattberg, Robert C., 1942-<br/>Format: Books<br/>Publication Date 2001<br/>Call centre effectivenessent://SD_ILS/0/SD_ILS:41902026-01-01T10:35:30Z2026-01-01T10:35:30Zby Els, Lien.<br/>Format: Books<br/>Publication Date 2000<br/>The psychology of customer serviceent://SD_ILS/0/SD_ILS:134802026-01-01T10:35:30Z2026-01-01T10:35:30Zby Jude, Brian.<br/>Format: Books<br/>Publication Date 1998 1990<br/>Advances in relationship marketingent://SD_ILS/0/SD_ILS:3042026-01-01T10:35:30Z2026-01-01T10:35:30Zby Payne, Adrian.<br/><a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007108218&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">Inhaltsverzeichnis</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007108218&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007108218&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format: Books<br/>Publication Date 1995<br/>Aftermarketing : how to keep customers for life through relationship marketingent://SD_ILS/0/SD_ILS:1742026-01-01T10:35:30Z2026-01-01T10:35:30Zby Vavra, Terry G.<br/>Format: Books<br/>Publication Date 1995<br/>Command performance : the art of delivering quality serviceent://SD_ILS/0/SD_ILS:256052026-01-01T10:35:30Z2026-01-01T10:35:30ZFormat: Books<br/>Publication Date 1994<br/>I was your customerent://SD_ILS/0/SD_ILS:144842026-01-01T10:35:30Z2026-01-01T10:35:30Zby Cheales, Peter.<br/>Format: Books<br/>Publication Date 1994<br/>World class! : strategies for winning with your customer.ent://SD_ILS/0/SD_ILS:112212026-01-01T10:35:30Z2026-01-01T10:35:30Zby Manning, Anthony D.<br/>Format: Books<br/>Publication Date 1989<br/>