Search Results for Customer services. - Narrowed by: Interpersonal communication. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices.$0026qf$003dSUBJECT$002509Subject$002509Interpersonal$002bcommunication.$002509Interpersonal$002bcommunication.$0026pe$003dd$00253A$0026ps$003d300?dt=list 2025-12-06T00:58:39Z Defusing the angry patron : a how-to-do-it manual for librarians ent://SD_ILS/0/SD_ILS:47975 2025-12-06T00:58:39Z 2025-12-06T00:58:39Z by&#160;Rubin, Rhea Joyce.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> The loyalty advantage : essential steps to energize your company, your customers, your brand ent://SD_ILS/0/SD_ILS:32808 2025-12-06T00:58:39Z 2025-12-06T00:58:39Z by&#160;Durkin, Dianne M., 1947-<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip055/2004030979.html">http://www.loc.gov/catdir/toc/ecip055/2004030979.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/>