Search Results for El-Shamy, Susan. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dEl-Shamy$00252C$002bSusan.$0026ps$003d300?dt=list 2025-10-08T05:30:39Z Role-play made easy : 25 structured rehearsals for managing problem situations and dealing with difficult people ent://SD_ILS/0/SD_ILS:32323 2025-10-08T05:30:39Z 2025-10-08T05:30:39Z by&#160;El-Shamy, Susan.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0511/2005011539.html">http://www.loc.gov/catdir/toc/ecip0511/2005011539.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> How to design and deliver training for the new and emerging generations ent://SD_ILS/0/SD_ILS:32280 2025-10-08T05:30:39Z 2025-10-08T05:30:39Z by&#160;El-Shamy, Susan.<br/>Publisher description <a href="http://www.loc.gov/catdir/description/wiley041/2003025430.html">http://www.loc.gov/catdir/description/wiley041/2003025430.html</a> Contributor biographical information <a href="http://www.loc.gov/catdir/bios/wiley046/2003025430.html">http://www.loc.gov/catdir/bios/wiley046/2003025430.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/>