Search Results for Elsevier. - Narrowed by: Payne, Adrian. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dElsevier.$0026qf$003dAUTHOR$002509Author$002509Payne$00252C$002bAdrian.$002509Payne$00252C$002bAdrian.$0026ps$003d300?dt=list 2026-03-04T23:07:26Z Handbook of CRM : achieving excellence in customer management ent://SD_ILS/0/SD_ILS:32135 2026-03-04T23:07:26Z 2026-03-04T23:07:26Z by&#160;Payne, Adrian.<br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Marketing plans for service businesses : a complete guide ent://SD_ILS/0/SD_ILS:32153 2026-03-04T23:07:26Z 2026-03-04T23:07:26Z by&#160;McDonald, Malcolm.<br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/>