Search Results for Equality. - Narrowed by: Total quality management.SirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dEquality.$0026qf$003dSUBJECT$002509Subject$002509Total$002bquality$002bmanagement.$002509Total$002bquality$002bmanagement.$0026ps$003d300$0026isd$003dtrue?dt=list2025-05-13T16:15:13ZQuality management for organizational excellence : introduction to total qualityent://SD_ILS/0/SD_ILS:226562025-05-13T16:15:13Z2025-05-13T16:15:13Zby Goetsch, David L.<br/>Format: Books<br/>Publication Date 2014<br/>Essentials of quality : with cases and experiential exercisesent://SD_ILS/0/SD_ILS:430452025-05-13T16:15:13Z2025-05-13T16:15:13Zby Sower, Victor E.<br/>Format: Books<br/>Publication Date 2011<br/>Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health Systement://SD_ILS/0/SD_ILS:463552025-05-13T16:15:13Z2025-05-13T16:15:13Zby Michelli, Joseph A., 1960-<br/>Format: Books<br/>Publication Date 2011<br/>Quality management : theory and applicationent://SD_ILS/0/SD_ILS:43572025-05-13T16:15:13Z2025-05-13T16:15:13Zby Mauch, Peter D., 1954-<br/><a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018653406&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA">Klappentext</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018653406&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018653406&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format: Books<br/>Publication Date 2010<br/>Business process mapping : improving customer satisfaction. Workbookent://SD_ILS/0/SD_ILS:399862025-05-13T16:15:13Z2025-05-13T16:15:13Zby Jacka, J. Mike.<br/>Format: Books<br/>Publication Date 2009<br/>International handbook of practice-based performance managementent://SD_ILS/0/SD_ILS:347612025-05-13T16:15:13Z2025-05-13T16:15:13Zby Julnes, Patria de Lancer.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0712/2007008883.html">http://www.loc.gov/catdir/toc/ecip0712/2007008883.html</a><br/>Format: Books<br/>Publication Date 2008<br/>Best practices in lean six sigma process improvement : a deeper lookent://SD_ILS/0/SD_ILS:361972025-05-13T16:15:13Z2025-05-13T16:15:13Zby Schonberger, Richard.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0719/2007022155.html">http://www.loc.gov/catdir/toc/ecip0719/2007022155.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0741/2007022155-d.html">http://www.loc.gov/catdir/enhancements/fy0741/2007022155-d.html</a>
Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0806/2007022155-b.html">http://www.loc.gov/catdir/enhancements/fy0806/2007022155-b.html</a><br/>Format: Books<br/>Publication Date 2008<br/>Customer care excellence : how to create an effective customer focusent://SD_ILS/0/SD_ILS:494262025-05-13T16:15:13Z2025-05-13T16:15:13Zby Cook, Sarah, 1955-<br/>Format: Books<br/>Publication Date 2008<br/>Beyond six sigma : profitable growth throuth customer value creationent://SD_ILS/0/SD_ILS:315302025-05-13T16:15:13Z2025-05-13T16:15:13Zby Plaster, Gary.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0517/2005023556.html">http://www.loc.gov/catdir/toc/ecip0517/2005023556.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0623/2005023556-d.html">http://www.loc.gov/catdir/enhancements/fy0623/2005023556-d.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Quality : a corporate force : managing for excellenceent://SD_ILS/0/SD_ILS:325502025-05-13T16:15:13Z2025-05-13T16:15:13Zby Aikens, C. Harold.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0512/2005013503.html">http://www.loc.gov/catdir/toc/ecip0512/2005013503.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Personal balanced scorecard : the way to individual happiness, personal integrity, and organisational effectivenessent://SD_ILS/0/SD_ILS:328232025-05-13T16:15:13Z2025-05-13T16:15:13Zby Rampersad, Hubert K.<br/>Format: Books<br/>Publication Date 2006<br/>The progressive audit : a toolkit for improving your organizational quality cultureent://SD_ILS/0/SD_ILS:314942025-05-13T16:15:13Z2025-05-13T16:15:13Zby Pfannerstill, Robert, 1951-<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0514/2005017090.html">http://www.loc.gov/catdir/toc/ecip0514/2005017090.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Process improvement and quality management in the retail industryent://SD_ILS/0/SD_ILS:325492025-05-13T16:15:13Z2025-05-13T16:15:13Zby George, Stephen, 1948-<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0516/2005020230.html">http://www.loc.gov/catdir/toc/ecip0516/2005020230.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0622/2005020230-d.html">http://www.loc.gov/catdir/enhancements/fy0622/2005020230-d.html</a><br/>Format: Books<br/>Publication Date 2006<br/>The management and control of qualityent://SD_ILS/0/SD_ILS:293132025-05-13T16:15:13Z2025-05-13T16:15:13Zby Evans, James R. (James Robert), 1950-<br/>Format: Books<br/>Publication Date 2005<br/>Total quality : management, organization and strategyent://SD_ILS/0/SD_ILS:299422025-05-13T16:15:13Z2025-05-13T16:15:13Zby Evans, James R. (James Robert), 1950-<br/>Format: Books<br/>Publication Date 2005<br/>Quality management : creating and sustaining organizational effectivenessent://SD_ILS/0/SD_ILS:116222025-05-13T16:15:13Z2025-05-13T16:15:13Zby Summers, Donna C. S.<br/>Format: Books<br/>Publication Date 2005<br/>Implementing quality : a practical guide to tools and techniques : enabling the power of operational excellenceent://SD_ILS/0/SD_ILS:293172025-05-13T16:15:13Z2025-05-13T16:15:13Zby Basu, Ron.<br/>Format: Books<br/>Publication Date 2004<br/>Rethinking performance measurement : beyond the balanced scorecardent://SD_ILS/0/SD_ILS:315912025-05-13T16:15:13Z2025-05-13T16:15:13Zby Meyer, Marshall W.<br/>Format: Books<br/>Publication Date 2002<br/>Customer-driven project management : building quality into project processent://SD_ILS/0/SD_ILS:242692025-05-13T16:15:13Z2025-05-13T16:15:13Zby Barkley, Bruce, 1939-<br/>Format: Books<br/>Publication Date 2001<br/>ISO 9000 quality systems handbookent://SD_ILS/0/SD_ILS:255552025-05-13T16:15:13Z2025-05-13T16:15:13Zby Hoyle, David.<br/>Format: Books<br/>Publication Date 2001<br/>Total quality management : text with casesent://SD_ILS/0/SD_ILS:255572025-05-13T16:15:13Z2025-05-13T16:15:13Zby Oakland, John S.<br/>Format: Books<br/>Publication Date 2000<br/>The Oliver Wight ABCD checklist for operational excellenceent://SD_ILS/0/SD_ILS:24882025-05-13T16:15:13Z2025-05-13T16:15:13Zby Wight, Oliver W.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/onix06/00033007.html">http://catdir.loc.gov/catdir/toc/onix06/00033007.html</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/bios/wiley042/00033007.html">http://catdir.loc.gov/catdir/bios/wiley042/00033007.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/description/wiley035/00033007.html">http://catdir.loc.gov/catdir/description/wiley035/00033007.html</a><br/>Format: Books<br/>Publication Date 2000<br/>Principles of total qualityent://SD_ILS/0/SD_ILS:197882025-05-13T16:15:13Z2025-05-13T16:15:13Zby Swift, J. A.<br/>Format: Books<br/>Publication Date 1998<br/>Assessing business excellence : a guide to self-assessment.ent://SD_ILS/0/SD_ILS:391532025-05-13T16:15:13Z2025-05-13T16:15:13Zby Porter, L. J. Porter, Leslie J.<br/>Format: Books<br/>Publication Date 1998<br/>Managing qualityent://SD_ILS/0/SD_ILS:144992025-05-13T16:15:13Z2025-05-13T16:15:13Zby Dale, B. G.<br/>Format: Books<br/>Publication Date 1994<br/>