Search Results for Experience - Narrowed by: Customer relations. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dExperience$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026ps$003d300? 2025-05-24T21:55:28Z Relationship marketing : a consumer experience approach ent://SD_ILS/0/SD_ILS:43907 2025-05-24T21:55:28Z 2025-05-24T21:55:28Z by&#160;Baron, Steve.<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> Revolutionize your customer experience / Colin Shaw. ent://SD_ILS/0/SD_ILS:29444 2025-05-24T21:55:28Z 2025-05-24T21:55:28Z by&#160;Shaw, Colin, 1928-<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/bios/hol059/2004056536.html">http://www.loc.gov/catdir/bios/hol059/2004056536.html</a> Publisher description <a href="http://www.loc.gov/catdir/description/hol054/2004056536.html">http://www.loc.gov/catdir/description/hol054/2004056536.html</a> Table of contents <a href="http://www.loc.gov/catdir/toc/hol052/2004056536.html">http://www.loc.gov/catdir/toc/hol052/2004056536.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> The DNA of customer experience : how emotions drive value ent://SD_ILS/0/SD_ILS:37517 2025-05-24T21:55:28Z 2025-05-24T21:55:28Z by&#160;Shaw, Colin.<br/><a href="http://www.gbv.de/dms/zbw/525506470.pdf">http://www.gbv.de/dms/zbw/525506470.pdf</a><br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> Brand storytelling : put customers at the heart of your brand story ent://SD_ILS/0/SD_ILS:57963 2025-05-24T21:55:28Z 2025-05-24T21:55:28Z by&#160;Rodriguez, Miri, author.<br/>Format:&#160;Books<br/>Publication Date&#160;2023<br/> Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work ent://SD_ILS/0/SD_ILS:51019 2025-05-24T21:55:28Z 2025-05-24T21:55:28Z by&#160;Grandey, Alicia.<br/>Format:&#160;Books<br/>Publication Date&#160;2013<br/> Care packages for your customers : an idea a week to enhance customer service ent://SD_ILS/0/SD_ILS:43504 2025-05-24T21:55:28Z 2025-05-24T21:55:28Z by&#160;Glanz, Barbara A.<br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> Your client's story : know your clients and the rest will follow ent://SD_ILS/0/SD_ILS:33433 2025-05-24T21:55:28Z 2025-05-24T21:55:28Z by&#160;West, Scott, 1959-<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip058/2005004959.html">http://www.loc.gov/catdir/toc/ecip058/2005004959.html</a> Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0708/2005004959-d.html">http://www.loc.gov/catdir/enhancements/fy0708/2005004959-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Passionate and profitable : why customer strategies fail and ten steps to do them right ent://SD_ILS/0/SD_ILS:32812 2025-05-24T21:55:28Z 2025-05-24T21:55:28Z by&#160;Arussy, Lior.<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0617/2004022230-b.html">http://www.loc.gov/catdir/enhancements/fy0617/2004022230-b.html</a> Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html">http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html</a> Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip051/2004022230.html">http://www.loc.gov/catdir/toc/ecip051/2004022230.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Building great customer experiences ent://SD_ILS/0/SD_ILS:44058 2025-05-24T21:55:28Z 2025-05-24T21:55:28Z by&#160;Shaw, Colin, 1958-<br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> ProfitBrand : how to increase the profitability, accountability &amp; sustainability of brands ent://SD_ILS/0/SD_ILS:11701 2025-05-24T21:55:28Z 2025-05-24T21:55:28Z by&#160;Wreden, Nick.<br/>ebrary <a href="http://site.ebrary.com/id/10096170">http://site.ebrary.com/id/10096170</a> Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html">http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html">http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html">http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Who stole my customer?? : winning strategies for creating and sustaining customer loyalty ent://SD_ILS/0/SD_ILS:21336 2025-05-24T21:55:28Z 2025-05-24T21:55:28Z by&#160;Thompson, Harvey.<br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/>