Search Results for Harvard Business School Press. - Narrowed by: Customer relations.SirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dHarvard$002bBusiness$002bSchool$002bPress.$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026ps$003d300$0026isd$003dtrue?dt=list2025-10-04T06:23:34ZConnecting with your customers.ent://SD_ILS/0/SD_ILS:334682025-10-04T06:23:34Z2025-10-04T06:23:34Zby Harvard Business School.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0610/2006007913.html">http://www.loc.gov/catdir/toc/ecip0610/2006007913.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Customer equity : building and managing relationships as valuable assetsent://SD_ILS/0/SD_ILS:246862025-10-04T06:23:34Z2025-10-04T06:23:34Zby Blattberg, Robert C., 1942-<br/>Format: Books<br/>Publication Date 2001<br/>The loyalty effect : the hidden force behind growth, profits, and lasting valueent://SD_ILS/0/SD_ILS:269982025-10-04T06:23:34Z2025-10-04T06:23:34Zby Reichheld, Frederick F.<br/>Format: Books<br/>Publication Date 2001 1996<br/>Command performance : the art of delivering quality serviceent://SD_ILS/0/SD_ILS:256052025-10-04T06:23:34Z2025-10-04T06:23:34ZFormat: Books<br/>Publication Date 1994<br/>