Search Results for Harvard Business School. - Narrowed by: Customer services. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dHarvard$002bBusiness$002bSchool.$0026qf$003dSUBJECT$002509Subject$002509Customer$002bservices.$002509Customer$002bservices.$0026ps$003d300$0026isd$003dtrue?dt=list 2025-10-04T11:37:51Z Connecting with your customers. ent://SD_ILS/0/SD_ILS:33468 2025-10-04T11:37:51Z 2025-10-04T11:37:51Z by&#160;Harvard Business School.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0610/2006007913.html">http://www.loc.gov/catdir/toc/ecip0610/2006007913.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> The innovator's solution : creating and sustaining successful growth ent://SD_ILS/0/SD_ILS:28639 2025-10-04T11:37:51Z 2025-10-04T11:37:51Z by&#160;Christensen, Clayton M.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip045/2003014328.html">http://www.loc.gov/catdir/toc/ecip045/2003014328.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2003<br/> Command performance : the art of delivering quality service ent://SD_ILS/0/SD_ILS:25605 2025-10-04T11:37:51Z 2025-10-04T11:37:51Z Format:&#160;Books<br/>Publication Date&#160;1994<br/>