Search Results for Industrial management. - Narrowed by: Customer relations. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dIndustrial$002bmanagement.$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026ps$003d300$0026isd$003dtrue?dt=list 2025-10-04T11:40:46Z Supplier relationship management : unlocking the hidden value in your supply base ent://SD_ILS/0/SD_ILS:22078 2025-10-04T11:40:46Z 2025-10-04T11:40:46Z by&#160;O'Brien, Jonathan, 1967- author.<br/>Format:&#160;Books<br/>Publication Date&#160;2018<br/> Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work ent://SD_ILS/0/SD_ILS:51019 2025-10-04T11:40:46Z 2025-10-04T11:40:46Z by&#160;Grandey, Alicia.<br/>Format:&#160;Books<br/>Publication Date&#160;2013<br/> The power of two : how smart companies create win-win customer-supplied partnerships that outperform the competition ent://SD_ILS/0/SD_ILS:37545 2025-10-04T11:40:46Z 2025-10-04T11:40:46Z by&#160;Cord&oacute;n, Carlos.<br/><a href="http://www.gbv.de/dms/zbw/564794457.pdf">http://www.gbv.de/dms/zbw/564794457.pdf</a><br/>Format:&#160;Books<br/>Publication Date&#160;2008<br/> The behavioral advantage : what the smartest, most successful companies do differently to win in the B2B arena ent://SD_ILS/0/SD_ILS:32920 2025-10-04T11:40:46Z 2025-10-04T11:40:46Z by&#160;Bacon, Terry R.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0411/2003024328.html">http://www.loc.gov/catdir/toc/ecip0411/2003024328.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> The businessperson's toolbox of really useful business ideas. 2 ent://SD_ILS/0/SD_ILS:28071 2025-10-04T11:40:46Z 2025-10-04T11:40:46Z by&#160;Brooks, Ian Royston, 1948-<br/>Format:&#160;Books<br/>Publication Date&#160;2003<br/>