Search Results for Industries. - Narrowed by: Customer services.SirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dIndustries.$0026qf$003dSUBJECT$002509Subject$002509Customer$002bservices.$002509Customer$002bservices.$0026ps$003d300?dt=list2025-10-07T16:09:13ZServices marketing : integrating customer focus across the firment://SD_ILS/0/SD_ILS:497262025-10-07T16:09:13Z2025-10-07T16:09:13Zby Zeithaml, Valarie A.<br/>Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1205/2011051073-d.html">http://catdir.loc.gov/catdir/enhancements/fy1205/2011051073-d.html</a><br/>Format: Books<br/>Publication Date 2024 2013<br/>Grasping service marketingent://SD_ILS/0/SD_ILS:554042025-10-07T16:09:13Z2025-10-07T16:09:13Zby Jordaan, Yolanda.<br/>Format: Books<br/>Publication Date 2015<br/>From products to services : insight and experience from companies which have embraced the service economyent://SD_ILS/0/SD_ILS:349172025-10-07T16:09:13Z2025-10-07T16:09:13Zby Young, Laurie, 1955-<br/>Format: Books<br/>Publication Date 2008<br/>Service management and marketing : customer management in service competitionent://SD_ILS/0/SD_ILS:320762025-10-07T16:09:13Z2025-10-07T16:09:13Zby Grèonroos, Christian, 1947-<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip071/2006030743.html">http://www.loc.gov/catdir/toc/ecip071/2006030743.html</a><br/>Format: Books<br/>Publication Date 2007<br/>Grasping service marketingent://SD_ILS/0/SD_ILS:201712025-10-07T16:09:13Z2025-10-07T16:09:13Zby Jordaan, Yolanda.<br/>Format: Books<br/>Publication Date 2004<br/>The innovator's solution : creating and sustaining successful growthent://SD_ILS/0/SD_ILS:286392025-10-07T16:09:13Z2025-10-07T16:09:13Zby Christensen, Clayton M.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip045/2003014328.html">http://www.loc.gov/catdir/toc/ecip045/2003014328.html</a><br/>Format: Books<br/>Publication Date 2003<br/>Services marketing : a managerial perspectiveent://SD_ILS/0/SD_ILS:232642025-10-07T16:09:13Z2025-10-07T16:09:13Zby McColl, Rod, 1957-<br/>Format: Books<br/>Publication Date 1998<br/>Services marketingent://SD_ILS/0/SD_ILS:242502025-10-07T16:09:13Z2025-10-07T16:09:13Zby Kurtz, David L., 1941-<br/>Format: Books<br/>Publication Date 1998<br/>