Search Results for Johnson, Thomas A. - Narrowed by: Customer relations. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dJohnson$00252C$002bThomas$002bA.$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026pe$003dd$00253A$0026ps$003d300?dt=list 2025-12-03T22:56:55Z Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work ent://SD_ILS/0/SD_ILS:51019 2025-12-03T22:56:55Z 2025-12-03T22:56:55Z by&#160;Grandey, Alicia.<br/>Format:&#160;Books<br/>Publication Date&#160;2013<br/> Command performance : the art of delivering quality service ent://SD_ILS/0/SD_ILS:25605 2025-12-03T22:56:55Z 2025-12-03T22:56:55Z Format:&#160;Books<br/>Publication Date&#160;1994<br/>