Search Results for Knapp, Donna. - Narrowed by: Computer service industry.

Search Results for Knapp, Donna. - Narrowed by: Computer service industry. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dKnapp$00252C$002bDonna.$0026qf$003dSUBJECT$002509Subject$002509Computer$002bservice$002bindustry.$002509Computer$002bservice$002bindustry.$0026ps$003d300? 2025-07-06T01:28:13Z A guide to service desk concepts ent://SD_ILS/0/SD_ILS:1519 2025-07-06T01:28:13Z 2025-07-06T01:28:13Z by Knapp, Donna.<br/>Format: Books<br/>Publication Date 2010<br/> A guide to help desk concepts ent://SD_ILS/0/SD_ILS:11975 2025-07-06T01:28:13Z 2025-07-06T01:28:13Z by Knapp, Donna.<br/>Format: Books<br/>Publication Date 2003<br/> A guide to customer service skills for the help desk professional ent://SD_ILS/0/SD_ILS:24231 2025-07-06T01:28:13Z 2025-07-06T01:28:13Z by Knapp, Donna.<br/>Format: Books<br/>Publication Date 1999<br/>