Search Results for Kundenmanagement. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dKundenmanagement.$0026dt$003dlist$0026ps$003d300?dt=list 2025-05-07T07:40:50Z The DNA of customer experience : how emotions drive value ent://SD_ILS/0/SD_ILS:37517 2025-05-07T07:40:50Z 2025-05-07T07:40:50Z by&#160;Shaw, Colin.<br/><a href="http://www.gbv.de/dms/zbw/525506470.pdf">http://www.gbv.de/dms/zbw/525506470.pdf</a><br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> Customer relationship management : concepts and tools ent://SD_ILS/0/SD_ILS:11771 2025-05-07T07:40:50Z 2025-05-07T07:40:50Z by&#160;Buttle, Francis.<br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> Customer relationship management ent://SD_ILS/0/SD_ILS:13141 2025-05-07T07:40:50Z 2025-05-07T07:40:50Z by&#160;Anderson, Kristin, 1962-<br/>Contributor biographical information <a href="http://catdir.loc.gov/catdir/bios/mh051/2002277589.html">http://catdir.loc.gov/catdir/bios/mh051/2002277589.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/description/mh051/2002277589.html">http://catdir.loc.gov/catdir/description/mh051/2002277589.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/> Total relationship marketing : marketing strategy moving from the 4Ps--product, price, promotion, place--of traditional marketing management to the 30Rs--the thirty relationships--of a new marketing paradigm ent://SD_ILS/0/SD_ILS:12925 2025-05-07T07:40:50Z 2025-05-07T07:40:50Z by&#160;Gummesson, Evert, 1936-<br/>Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=009887176&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=009887176&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009887176&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009887176&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Table of contents <a href="http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=879338&custom_att_2=simple_viewer">http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=879338&custom_att_2=simple_viewer</a><br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/>