Search Results for Kundenmanagement. - Narrowed by: IIEMSA SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dKundenmanagement.$0026qf$003dAFL_LIBRARY$002509Advanced$002bSearch$002bLocation$0025091$00253AIIEMSA$002509IIEMSA$0026ps$003d300?dt=list 2025-10-09T08:16:32Z The DNA of customer experience : how emotions drive value ent://SD_ILS/0/SD_ILS:37517 2025-10-09T08:16:32Z 2025-10-09T08:16:32Z by&#160;Shaw, Colin.<br/><a href="http://www.gbv.de/dms/zbw/525506470.pdf">http://www.gbv.de/dms/zbw/525506470.pdf</a><br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> Customer relationship management : concepts and tools ent://SD_ILS/0/SD_ILS:11771 2025-10-09T08:16:32Z 2025-10-09T08:16:32Z by&#160;Buttle, Francis.<br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/>