Search Results for Kundenmanagement. - Narrowed by: 0 SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dKundenmanagement.$0026qf$003dCHILD_AVAILABLE$002509Item$002bAvailable$0025090$0025090$0026ps$003d300? 2025-11-19T15:30:56Z The DNA of customer experience : how emotions drive value ent://SD_ILS/0/SD_ILS:37517 2025-11-19T15:30:56Z 2025-11-19T15:30:56Z by&#160;Shaw, Colin.<br/><a href="http://www.gbv.de/dms/zbw/525506470.pdf">http://www.gbv.de/dms/zbw/525506470.pdf</a><br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> Customer relationship management : concepts and tools ent://SD_ILS/0/SD_ILS:11771 2025-11-19T15:30:56Z 2025-11-19T15:30:56Z by&#160;Buttle, Francis.<br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/>