Search Results for Lankes, R. David, 1970- SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dLankes$00252C$002bR.$002bDavid$00252C$002b1970-$0026ps$003d300?dt=list 2026-02-15T11:08:45Z The virtual reference desk : creating a reference future ent://SD_ILS/0/SD_ILS:49131 2026-02-15T11:08:45Z 2026-02-15T11:08:45Z by&#160;Lankes, R. David, 1970-<br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Digital reference service in the new millennium : planning, management, and evaluation ent://SD_ILS/0/SD_ILS:49130 2026-02-15T11:08:45Z 2026-02-15T11:08:45Z by&#160;Lankes, R. David, 1970-<br/>Format:&#160;Books<br/>Publication Date&#160;2000<br/>