Search Results for Loyalty. - Narrowed by: Consumer satisfaction. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dLoyalty.$0026qf$003dSUBJECT$002509Subject$002509Consumer$002bsatisfaction.$002509Consumer$002bsatisfaction.$0026ps$003d300$0026isd$003dtrue?dt=list 2025-10-04T14:28:10Z Customer service : career success through customer loyalty ent://SD_ILS/0/SD_ILS:42097 2025-10-04T14:28:10Z 2025-10-04T14:28:10Z by&#160;Timm, Paul R.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Researching customer satisfaction &amp;amp; loyalty : how to find out what people really think ent://SD_ILS/0/SD_ILS:33435 2025-10-04T14:28:10Z 2025-10-04T14:28:10Z by&#160;Szwarc, Paul.<br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Who stole my customer?? : winning strategies for creating and sustaining customer loyalty ent://SD_ILS/0/SD_ILS:21336 2025-10-04T14:28:10Z 2025-10-04T14:28:10Z by&#160;Thompson, Harvey.<br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> The loyalty effect : the hidden force behind growth, profits, and lasting value ent://SD_ILS/0/SD_ILS:26998 2025-10-04T14:28:10Z 2025-10-04T14:28:10Z by&#160;Reichheld, Frederick F.<br/>Format:&#160;Books<br/>Publication Date&#160;2001&#160;1996<br/> Make your brand matter : experience-driven solutions to capture customers and keep them loyal ent://SD_ILS/0/SD_ILS:57695 2025-10-04T14:28:10Z 2025-10-04T14:28:10Z by&#160;Soechtig, Steven G., author.<br/>Format:&#160;Books<br/>Publication Date&#160;2022<br/> The little book of big customer satisfaction measurement ent://SD_ILS/0/SD_ILS:51519 2025-10-04T14:28:10Z 2025-10-04T14:28:10Z by&#160;Rao, Ajit, 1962-<br/>Format:&#160;Books<br/>Publication Date&#160;2012<br/> Customer behavior : consumer behavior &amp; beyond ent://SD_ILS/0/SD_ILS:10291 2025-10-04T14:28:10Z 2025-10-04T14:28:10Z by&#160;Sheth, Jagdish N.<br/>Format:&#160;Books<br/>Publication Date&#160;1999<br/> Satisfaction : a behavioral perspective on the consumer ent://SD_ILS/0/SD_ILS:13650 2025-10-04T14:28:10Z 2025-10-04T14:28:10Z by&#160;Oliver, Richard L., 1945-2016.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/mh022/96017899.html">http://catdir.loc.gov/catdir/toc/mh022/96017899.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/description/mh022/96017899.html">http://catdir.loc.gov/catdir/description/mh022/96017899.html</a> Inhaltsverzeichnis <a href="http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=1547548&custom%5Fatt%5F2=simple%5Fviewer">Satisfaction</a><br/>Format:&#160;Books<br/>Publication Date&#160;1997<br/>