Search Results for Lucas, Robert W. - Narrowed by: IIEMSASirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dLucas$00252C$002bRobert$002bW.$0026qf$003dAFL_LIBRARY$002509Advanced$002bSearch$002bLocation$0025091$00253AIIEMSA$002509IIEMSA$0026ps$003d300?dt=list2025-10-04T06:49:12ZPlease every customer : delivering stellar customer service across culturesent://SD_ILS/0/SD_ILS:446522025-10-04T06:49:12Z2025-10-04T06:49:12Zby Lucas, Robert W.<br/>Format: Books<br/>Publication Date 2011<br/>Training workshop essentials : designing, developing, and delivering learning events that get resultsent://SD_ILS/0/SD_ILS:502462025-10-04T06:49:12Z2025-10-04T06:49:12Zby Lucas, Robert W.<br/>Format: Books<br/>Publication Date 2009<br/>People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situationsent://SD_ILS/0/SD_ILS:323162025-10-04T06:49:12Z2025-10-04T06:49:12Zby Lucas, Robert W.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip057/2005002634.html">http://www.loc.gov/catdir/toc/ecip057/2005002634.html</a><br/>Format: Books<br/>Publication Date 2005<br/>Effective college and university teaching : strategies and tactics for the new professoriateent://SD_ILS/0/SD_ILS:495852025-10-04T06:49:12Z2025-10-04T06:49:12Zby Buskist, William.<br/>Format: Books<br/>Publication Date 2012<br/>