Search Results for Lucas, Robert W. - Narrowed by: Books

Search Results for Lucas, Robert W. - Narrowed by: Books SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dLucas$00252C$002bRobert$002bW.$0026qf$003dFORMAT$002509Format$002509BOOK$002509Books$0026ps$003d300?dt=list 2025-10-04T06:49:05Z Customer service : skills for success ent://SD_ILS/0/SD_ILS:6488 2025-10-04T06:49:05Z 2025-10-04T06:49:05Z by Lucas, Robert W.<br/>Format: Books<br/>Publication Date 2012<br/> Please every customer : delivering stellar customer service across cultures ent://SD_ILS/0/SD_ILS:44652 2025-10-04T06:49:05Z 2025-10-04T06:49:05Z by Lucas, Robert W.<br/>Format: Books<br/>Publication Date 2011<br/> Training workshop essentials : designing, developing, and delivering learning events that get results ent://SD_ILS/0/SD_ILS:50246 2025-10-04T06:49:05Z 2025-10-04T06:49:05Z by Lucas, Robert W.<br/>Format: Books<br/>Publication Date 2009<br/> People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations ent://SD_ILS/0/SD_ILS:32316 2025-10-04T06:49:05Z 2025-10-04T06:49:05Z by Lucas, Robert W.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip057/2005002634.html">http://www.loc.gov/catdir/toc/ecip057/2005002634.html</a><br/>Format: Books<br/>Publication Date 2005<br/> Customer service : skills for success ent://SD_ILS/0/SD_ILS:57624 2025-10-04T06:49:05Z 2025-10-04T06:49:05Z by Lucas, Robert W., author.<br/>Format: Books<br/>Publication Date 2023<br/> Effective college and university teaching : strategies and tactics for the new professoriate ent://SD_ILS/0/SD_ILS:49585 2025-10-04T06:49:05Z 2025-10-04T06:49:05Z by Buskist, William.<br/>Format: Books<br/>Publication Date 2012<br/> Doing Internet research : critical issues and methods for examining the Net ent://SD_ILS/0/SD_ILS:17150 2025-10-04T06:49:05Z 2025-10-04T06:49:05Z by Jones, Steve, 1961-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy0658/98019758-t.html">http://catdir.loc.gov/catdir/enhancements/fy0658/98019758-t.html</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008391055&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008391055&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Table of contents <a href="http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=825177&custom_att_2=simple_viewer">http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=825177&custom_att_2=simple_viewer</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0734/98019758-b.html">http://catdir.loc.gov/catdir/enhancements/fy0734/98019758-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0658/98019758-d.html">http://catdir.loc.gov/catdir/enhancements/fy0658/98019758-d.html</a><br/>Format: Books<br/>Publication Date 1999<br/>