Search Results for Management -- United States. - Narrowed by: Conflict management. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dManagement$002b--$002bUnited$002bStates.$0026qf$003dSUBJECT$002509Subject$002509Conflict$002bmanagement.$002509Conflict$002bmanagement.$0026ps$003d300?dt=list 2025-12-13T10:23:52Z Defusing the angry patron : a how-to-do-it manual for librarians ent://SD_ILS/0/SD_ILS:47975 2025-12-13T10:23:52Z 2025-12-13T10:23:52Z by&#160;Rubin, Rhea Joyce.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Dispute processing and conflict resolution : theory, practice and policy ent://SD_ILS/0/SD_ILS:46328 2025-12-13T10:23:52Z 2025-12-13T10:23:52Z by&#160;Menkel-Meadow, Carrie.<br/>Format:&#160;Books<br/>Publication Date&#160;2003<br/>