Search Results for Marketing. - Narrowed by: Customer services. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dMarketing.$0026qf$003dSUBJECT$002509Subject$002509Customer$002bservices.$002509Customer$002bservices.$0026ps$003d300? 2025-04-29T07:30:34Z Services marketing ent://SD_ILS/0/SD_ILS:24250 2025-04-29T07:30:34Z 2025-04-29T07:30:34Z by&#160;Kurtz, David L., 1941-<br/>Format:&#160;Books<br/>Publication Date&#160;1998<br/> Grasping service marketing ent://SD_ILS/0/SD_ILS:55404 2025-04-29T07:30:34Z 2025-04-29T07:30:34Z by&#160;Jordaan, Yolanda.<br/>Format:&#160;Books<br/>Publication Date&#160;2015<br/> Grasping service marketing ent://SD_ILS/0/SD_ILS:20171 2025-04-29T07:30:34Z 2025-04-29T07:30:34Z by&#160;Jordaan, Yolanda.<br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> Services marketing : a managerial perspective ent://SD_ILS/0/SD_ILS:23264 2025-04-29T07:30:34Z 2025-04-29T07:30:34Z by&#160;McColl, Rod, 1957-<br/>Format:&#160;Books<br/>Publication Date&#160;1998<br/> Aftermarketing : how to keep customers for life through relationship marketing ent://SD_ILS/0/SD_ILS:174 2025-04-29T07:30:34Z 2025-04-29T07:30:34Z by&#160;Vavra, Terry G.<br/>Format:&#160;Books<br/>Publication Date&#160;1995<br/> Services marketing : integrating customer focus across the firm ent://SD_ILS/0/SD_ILS:49726 2025-04-29T07:30:34Z 2025-04-29T07:30:34Z by&#160;Zeithaml, Valarie A.<br/>Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1205/2011051073-d.html">http://catdir.loc.gov/catdir/enhancements/fy1205/2011051073-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2024&#160;2013<br/> Service management and marketing : customer management in service competition ent://SD_ILS/0/SD_ILS:32076 2025-04-29T07:30:34Z 2025-04-29T07:30:34Z by&#160;Gr&egrave;onroos, Christian, 1947-<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip071/2006030743.html">http://www.loc.gov/catdir/toc/ecip071/2006030743.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> How to get new business in 90 days and keep it forever : the Wendy Evans guide to successful marketing ent://SD_ILS/0/SD_ILS:21345 2025-04-29T07:30:34Z 2025-04-29T07:30:34Z by&#160;Evans, Wendy, 1940-<br/>Format:&#160;Books<br/>Publication Date&#160;1993<br/> Customer service ent://SD_ILS/0/SD_ILS:55871 2025-04-29T07:30:34Z 2025-04-29T07:30:34Z by&#160;Cant, M. C. (Michael Colin), 1957-<br/>EBSCO <a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=944639&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=944639&site=ehost-live</a><br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> Customer service ent://SD_ILS/0/SD_ILS:46639 2025-04-29T07:30:34Z 2025-04-29T07:30:34Z by&#160;Machado, Ricardo.<br/>Format:&#160;Books<br/>Publication Date&#160;2012<br/> Key account management : tools and techniques for achieving profitable key supplier status ent://SD_ILS/0/SD_ILS:21914 2025-04-29T07:30:34Z 2025-04-29T07:30:34Z by&#160;Cheverton, Peter.<br/>Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html">http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html">http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html">http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2012<br/> The art of client service ent://SD_ILS/0/SD_ILS:5970 2025-04-29T07:30:34Z 2025-04-29T07:30:34Z by&#160;Solomon, Robert.<br/>Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0838/2008298855-b.html">http://catdir.loc.gov/catdir/enhancements/fy0838/2008298855-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0838/2008298855-d.html">http://catdir.loc.gov/catdir/enhancements/fy0838/2008298855-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2008<br/>