Search Results for Measurement. - Narrowed by: Customer services. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dMeasurement.$0026qf$003dSUBJECT$002509Subject$002509Customer$002bservices.$002509Customer$002bservices.$0026ps$003d300? 2025-05-30T14:45:13Z Services marketing : integrating customer focus across the firm ent://SD_ILS/0/SD_ILS:49726 2025-05-30T14:45:13Z 2025-05-30T14:45:13Z by&#160;Zeithaml, Valarie A.<br/>Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1205/2011051073-d.html">http://catdir.loc.gov/catdir/enhancements/fy1205/2011051073-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2024&#160;2013<br/> Care packages for your customers : an idea a week to enhance customer service ent://SD_ILS/0/SD_ILS:43504 2025-05-30T14:45:13Z 2025-05-30T14:45:13Z by&#160;Glanz, Barbara A.<br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> Aftermarketing : how to keep customers for life through relationship marketing ent://SD_ILS/0/SD_ILS:174 2025-05-30T14:45:13Z 2025-05-30T14:45:13Z by&#160;Vavra, Terry G.<br/>Format:&#160;Books<br/>Publication Date&#160;1995<br/>