Search Results for Organization -- Management. - Narrowed by: Customer relations.SirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dOrganization$002b--$002bManagement.$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026ps$003d300?dt=list2025-10-06T07:13:26ZEmotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at workent://SD_ILS/0/SD_ILS:510192025-10-06T07:13:26Z2025-10-06T07:13:26Zby Grandey, Alicia.<br/>Format: Books<br/>Publication Date 2013<br/>Managing service excellence : the ultimate guide to building and maintaining a customer-centric organizationent://SD_ILS/0/SD_ILS:575912025-10-06T07:13:26Z2025-10-06T07:13:26Zby Crutcher, C. William, author.<br/>Format: Books<br/>Publication Date 2014<br/>Loyalty 3.0 : how big data and gamification are revolutionizing customer and employee engagementent://SD_ILS/0/SD_ILS:518302025-10-06T07:13:26Z2025-10-06T07:13:26Zby Paharia, Rajat.<br/>Format: Books<br/>Publication Date 2013<br/>Open innovation in the financial services : growing through openness, flexibility and customer integrationent://SD_ILS/0/SD_ILS:525772025-10-06T07:13:26Z2025-10-06T07:13:26Zby Fasnacht, Daniel, 1964-<br/>Format: Books<br/>Publication Date 2009<br/>Beyond six sigma : profitable growth throuth customer value creationent://SD_ILS/0/SD_ILS:315302025-10-06T07:13:26Z2025-10-06T07:13:26Zby Plaster, Gary.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0517/2005023556.html">http://www.loc.gov/catdir/toc/ecip0517/2005023556.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0623/2005023556-d.html">http://www.loc.gov/catdir/enhancements/fy0623/2005023556-d.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Culture and positioning as determinants of strategy : personality and the business organizationent://SD_ILS/0/SD_ILS:290762025-10-06T07:13:26Z2025-10-06T07:13:26Zby Ellson, Tony, 1953-<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/fy046/2003065683.html">http://www.loc.gov/catdir/toc/fy046/2003065683.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/hol053/2003065683.html">http://www.loc.gov/catdir/description/hol053/2003065683.html</a>
Contributor biographical information <a href="http://www.loc.gov/catdir/bios/hol056/2003065683.html">http://www.loc.gov/catdir/bios/hol056/2003065683.html</a><br/>Format: Books<br/>Publication Date 2004<br/>The behavioral advantage : what the smartest, most successful companies do differently to win in the B2B arenaent://SD_ILS/0/SD_ILS:329202025-10-06T07:13:26Z2025-10-06T07:13:26Zby Bacon, Terry R.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0411/2003024328.html">http://www.loc.gov/catdir/toc/ecip0411/2003024328.html</a><br/>Format: Books<br/>Publication Date 2004<br/>