Search Results for Organization. - Narrowed by: Customer relations. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dOrganization.$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026ps$003d300$0026isd$003dtrue? 2025-07-07T22:02:48Z Culture and positioning as determinants of strategy : personality and the business organization ent://SD_ILS/0/SD_ILS:29076 2025-07-07T22:02:48Z 2025-07-07T22:02:48Z by&#160;Ellson, Tony, 1953-<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/fy046/2003065683.html">http://www.loc.gov/catdir/toc/fy046/2003065683.html</a> Publisher description <a href="http://www.loc.gov/catdir/description/hol053/2003065683.html">http://www.loc.gov/catdir/description/hol053/2003065683.html</a> Contributor biographical information <a href="http://www.loc.gov/catdir/bios/hol056/2003065683.html">http://www.loc.gov/catdir/bios/hol056/2003065683.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization ent://SD_ILS/0/SD_ILS:57591 2025-07-07T22:02:48Z 2025-07-07T22:02:48Z by&#160;Crutcher, C. William, author.<br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> Implementing strategic change : tools for transforming an organization ent://SD_ILS/0/SD_ILS:31430 2025-07-07T22:02:48Z 2025-07-07T22:02:48Z by&#160;Hoisington, Steven H., 1953-<br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work ent://SD_ILS/0/SD_ILS:51019 2025-07-07T22:02:48Z 2025-07-07T22:02:48Z by&#160;Grandey, Alicia.<br/>Format:&#160;Books<br/>Publication Date&#160;2013<br/> Loyalty 3.0 : how big data and gamification are revolutionizing customer and employee engagement ent://SD_ILS/0/SD_ILS:51830 2025-07-07T22:02:48Z 2025-07-07T22:02:48Z by&#160;Paharia, Rajat.<br/>Format:&#160;Books<br/>Publication Date&#160;2013<br/> The power of appreciative inquiry : a practical guide to positive change ent://SD_ILS/0/SD_ILS:45045 2025-07-07T22:02:48Z 2025-07-07T22:02:48Z by&#160;Whitney, Diana Kaplin.<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> Open innovation in the financial services : growing through openness, flexibility and customer integration ent://SD_ILS/0/SD_ILS:52577 2025-07-07T22:02:48Z 2025-07-07T22:02:48Z by&#160;Fasnacht, Daniel, 1964-<br/>Format:&#160;Books<br/>Publication Date&#160;2009<br/> Lean solutions : how companies and customers can create value and wealth together ent://SD_ILS/0/SD_ILS:19804 2025-07-07T22:02:48Z 2025-07-07T22:02:48Z by&#160;Womack, James P.<br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> Care packages for your customers : an idea a week to enhance customer service ent://SD_ILS/0/SD_ILS:43504 2025-07-07T22:02:48Z 2025-07-07T22:02:48Z by&#160;Glanz, Barbara A.<br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> Beyond six sigma : profitable growth throuth customer value creation ent://SD_ILS/0/SD_ILS:31530 2025-07-07T22:02:48Z 2025-07-07T22:02:48Z by&#160;Plaster, Gary.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0517/2005023556.html">http://www.loc.gov/catdir/toc/ecip0517/2005023556.html</a> Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0623/2005023556-d.html">http://www.loc.gov/catdir/enhancements/fy0623/2005023556-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Revolutionize your customer experience / Colin Shaw. ent://SD_ILS/0/SD_ILS:29444 2025-07-07T22:02:48Z 2025-07-07T22:02:48Z by&#160;Shaw, Colin, 1928-<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/bios/hol059/2004056536.html">http://www.loc.gov/catdir/bios/hol059/2004056536.html</a> Publisher description <a href="http://www.loc.gov/catdir/description/hol054/2004056536.html">http://www.loc.gov/catdir/description/hol054/2004056536.html</a> Table of contents <a href="http://www.loc.gov/catdir/toc/hol052/2004056536.html">http://www.loc.gov/catdir/toc/hol052/2004056536.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Passionate and profitable : why customer strategies fail and ten steps to do them right ent://SD_ILS/0/SD_ILS:32812 2025-07-07T22:02:48Z 2025-07-07T22:02:48Z by&#160;Arussy, Lior.<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0617/2004022230-b.html">http://www.loc.gov/catdir/enhancements/fy0617/2004022230-b.html</a> Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html">http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html</a> Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip051/2004022230.html">http://www.loc.gov/catdir/toc/ecip051/2004022230.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> ProfitBrand : how to increase the profitability, accountability &amp; sustainability of brands ent://SD_ILS/0/SD_ILS:11701 2025-07-07T22:02:48Z 2025-07-07T22:02:48Z by&#160;Wreden, Nick.<br/>ebrary <a href="http://site.ebrary.com/id/10096170">http://site.ebrary.com/id/10096170</a> Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html">http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html">http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html">http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> The behavioral advantage : what the smartest, most successful companies do differently to win in the B2B arena ent://SD_ILS/0/SD_ILS:32920 2025-07-07T22:02:48Z 2025-07-07T22:02:48Z by&#160;Bacon, Terry R.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0411/2003024328.html">http://www.loc.gov/catdir/toc/ecip0411/2003024328.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> The power of appreciative inquiry : a practical guide to positive change ent://SD_ILS/0/SD_ILS:26061 2025-07-07T22:02:48Z 2025-07-07T22:02:48Z by&#160;Whitney, Diana Kaplin.<br/>Format:&#160;Books<br/>Publication Date&#160;2003<br/> Aftermarketing : how to keep customers for life through relationship marketing ent://SD_ILS/0/SD_ILS:174 2025-07-07T22:02:48Z 2025-07-07T22:02:48Z by&#160;Vavra, Terry G.<br/>Format:&#160;Books<br/>Publication Date&#160;1995<br/>