Search Results for Palgrave Macmillan. - Narrowed by: Consumer satisfaction. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dPalgrave$002bMacmillan.$0026qf$003dSUBJECT$002509Subject$002509Consumer$002bsatisfaction.$002509Consumer$002bsatisfaction.$0026ps$003d300?dt=list 2025-10-05T15:41:04Z The satisfied customer : winners and losers in the battle for buyer preference ent://SD_ILS/0/SD_ILS:37516 2025-10-05T15:41:04Z 2025-10-05T15:41:04Z by&#160;Fornell, Claes.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0720/2007024932.html">http://www.loc.gov/catdir/toc/ecip0720/2007024932.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> Revolutionize your customer experience / Colin Shaw. ent://SD_ILS/0/SD_ILS:29444 2025-10-05T15:41:04Z 2025-10-05T15:41:04Z by&#160;Shaw, Colin, 1928-<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/bios/hol059/2004056536.html">http://www.loc.gov/catdir/bios/hol059/2004056536.html</a> Publisher description <a href="http://www.loc.gov/catdir/description/hol054/2004056536.html">http://www.loc.gov/catdir/description/hol054/2004056536.html</a> Table of contents <a href="http://www.loc.gov/catdir/toc/hol052/2004056536.html">http://www.loc.gov/catdir/toc/hol052/2004056536.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/>