Search Results for Palgrave Macmillan. - Narrowed by: Customer relations. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dPalgrave$002bMacmillan.$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026ps$003d300$0026isd$003dtrue? 2025-07-06T01:17:04Z The power of two : how smart companies create win-win customer-supplied partnerships that outperform the competition ent://SD_ILS/0/SD_ILS:37545 2025-07-06T01:17:04Z 2025-07-06T01:17:04Z by&#160;Cord&oacute;n, Carlos.<br/><a href="http://www.gbv.de/dms/zbw/564794457.pdf">http://www.gbv.de/dms/zbw/564794457.pdf</a><br/>Format:&#160;Books<br/>Publication Date&#160;2008<br/> The satisfied customer : winners and losers in the battle for buyer preference ent://SD_ILS/0/SD_ILS:37516 2025-07-06T01:17:04Z 2025-07-06T01:17:04Z by&#160;Fornell, Claes.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0720/2007024932.html">http://www.loc.gov/catdir/toc/ecip0720/2007024932.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> The DNA of customer experience : how emotions drive value ent://SD_ILS/0/SD_ILS:37517 2025-07-06T01:17:04Z 2025-07-06T01:17:04Z by&#160;Shaw, Colin.<br/><a href="http://www.gbv.de/dms/zbw/525506470.pdf">http://www.gbv.de/dms/zbw/525506470.pdf</a><br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> Revolutionize your customer experience / Colin Shaw. ent://SD_ILS/0/SD_ILS:29444 2025-07-06T01:17:04Z 2025-07-06T01:17:04Z by&#160;Shaw, Colin, 1928-<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/bios/hol059/2004056536.html">http://www.loc.gov/catdir/bios/hol059/2004056536.html</a> Publisher description <a href="http://www.loc.gov/catdir/description/hol054/2004056536.html">http://www.loc.gov/catdir/description/hol054/2004056536.html</a> Table of contents <a href="http://www.loc.gov/catdir/toc/hol052/2004056536.html">http://www.loc.gov/catdir/toc/hol052/2004056536.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Culture and positioning as determinants of strategy : personality and the business organization ent://SD_ILS/0/SD_ILS:29076 2025-07-06T01:17:04Z 2025-07-06T01:17:04Z by&#160;Ellson, Tony, 1953-<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/fy046/2003065683.html">http://www.loc.gov/catdir/toc/fy046/2003065683.html</a> Publisher description <a href="http://www.loc.gov/catdir/description/hol053/2003065683.html">http://www.loc.gov/catdir/description/hol053/2003065683.html</a> Contributor biographical information <a href="http://www.loc.gov/catdir/bios/hol056/2003065683.html">http://www.loc.gov/catdir/bios/hol056/2003065683.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/>