Search Results for Public services (Libraries) -- United States. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dPublic$002bservices$002b$002528Libraries$002529$002b--$002bUnited$002bStates.$0026ps$003d300?dt=list 2025-10-09T04:23:18Z The Learning Commons : Seven Simple Steps to Transform Your Library ent://SD_ILS/0/SD_ILS:46372 2025-10-09T04:23:18Z 2025-10-09T04:23:18Z by&#160;Harland, Pamela Colburn.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Defusing the angry patron : a how-to-do-it manual for librarians ent://SD_ILS/0/SD_ILS:47975 2025-10-09T04:23:18Z 2025-10-09T04:23:18Z by&#160;Rubin, Rhea Joyce.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Managing children's services in the public library ent://SD_ILS/0/SD_ILS:47991 2025-10-09T04:23:18Z 2025-10-09T04:23:18Z by&#160;Fasick, Adele M.<br/>Format:&#160;Books<br/>Publication Date&#160;2008<br/> Assessing service quality : satisfying the expectations of library customers ent://SD_ILS/0/SD_ILS:24528 2025-10-09T04:23:18Z 2025-10-09T04:23:18Z by&#160;Hernon, Peter.<br/>Format:&#160;Books<br/>Publication Date&#160;1998<br/>