Search Results for Reichheld, Frederick F. - Narrowed by: IIEMSA SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dReichheld$00252C$002bFrederick$002bF.$0026qf$003dAFL_LIBRARY$002509Advanced$002bSearch$002bLocation$0025091$00253AIIEMSA$002509IIEMSA$0026ps$003d300?dt=list 2025-10-03T23:50:38Z The loyalty effect : the hidden force behind growth, profits, and lasting value ent://SD_ILS/0/SD_ILS:26998 2025-10-03T23:50:38Z 2025-10-03T23:50:38Z by&#160;Reichheld, Frederick F.<br/>Format:&#160;Books<br/>Publication Date&#160;2001&#160;1996<br/> Connecting with your customers. ent://SD_ILS/0/SD_ILS:33468 2025-10-03T23:50:38Z 2025-10-03T23:50:38Z by&#160;Harvard Business School.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0610/2006007913.html">http://www.loc.gov/catdir/toc/ecip0610/2006007913.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Command performance : the art of delivering quality service ent://SD_ILS/0/SD_ILS:25605 2025-10-03T23:50:38Z 2025-10-03T23:50:38Z Format:&#160;Books<br/>Publication Date&#160;1994<br/>