Search Results for Reichheld, Frederick F. - Narrowed by: Customer services. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dReichheld$00252C$002bFrederick$002bF.$0026qf$003dSUBJECT$002509Subject$002509Customer$002bservices.$002509Customer$002bservices.$0026ps$003d300?dt=list 2025-10-03T23:51:44Z Connecting with your customers. ent://SD_ILS/0/SD_ILS:33468 2025-10-03T23:51:44Z 2025-10-03T23:51:44Z by&#160;Harvard Business School.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0610/2006007913.html">http://www.loc.gov/catdir/toc/ecip0610/2006007913.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Command performance : the art of delivering quality service ent://SD_ILS/0/SD_ILS:25605 2025-10-03T23:51:44Z 2025-10-03T23:51:44Z Format:&#160;Books<br/>Publication Date&#160;1994<br/>