Search Results for Research. - Narrowed by: Customer services.SirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dResearch.$0026qf$003dSUBJECT$002509Subject$002509Customer$002bservices.$002509Customer$002bservices.$0026ps$003d300?dt=list2025-10-06T13:57:22ZCustomer service delivery : research and best practicesent://SD_ILS/0/SD_ILS:321212025-10-06T13:57:22Z2025-10-06T13:57:22Zby Fogli, Lawrence.<br/>Format: Books<br/>Publication Date 2006<br/>Performance Research Associates' Delivering knock your socks off service.ent://SD_ILS/0/SD_ILS:123212025-10-06T13:57:22Z2025-10-06T13:57:22Zby Zemke, Ron.<br/>Format: Books<br/>Publication Date 2003<br/>Delivering knock your socks off serviceent://SD_ILS/0/SD_ILS:334692025-10-06T13:57:22Z2025-10-06T13:57:22Zby Performance Associates, Inc.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0615/2006018854.html">http://www.loc.gov/catdir/toc/ecip0615/2006018854.html</a><br/>Format: Books<br/>Publication Date 2007<br/>Services marketing : integrating customer focus across the firment://SD_ILS/0/SD_ILS:497262025-10-06T13:57:22Z2025-10-06T13:57:22Zby Zeithaml, Valarie A.<br/>Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1205/2011051073-d.html">http://catdir.loc.gov/catdir/enhancements/fy1205/2011051073-d.html</a><br/>Format: Books<br/>Publication Date 2024 2013<br/>Grasping service marketingent://SD_ILS/0/SD_ILS:554042025-10-06T13:57:22Z2025-10-06T13:57:22Zby Jordaan, Yolanda.<br/>Format: Books<br/>Publication Date 2015<br/>Revolutionize your customer experience / Colin Shaw.ent://SD_ILS/0/SD_ILS:294442025-10-06T13:57:22Z2025-10-06T13:57:22Zby Shaw, Colin, 1928-<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/bios/hol059/2004056536.html">http://www.loc.gov/catdir/bios/hol059/2004056536.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/hol054/2004056536.html">http://www.loc.gov/catdir/description/hol054/2004056536.html</a>
Table of contents <a href="http://www.loc.gov/catdir/toc/hol052/2004056536.html">http://www.loc.gov/catdir/toc/hol052/2004056536.html</a><br/>Format: Books<br/>Publication Date 2005<br/>The innovator's solution : creating and sustaining successful growthent://SD_ILS/0/SD_ILS:286392025-10-06T13:57:22Z2025-10-06T13:57:22Zby Christensen, Clayton M.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip045/2003014328.html">http://www.loc.gov/catdir/toc/ecip045/2003014328.html</a><br/>Format: Books<br/>Publication Date 2003<br/>