Search Results for Review - Narrowed by: Customer relations. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dReview$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026ps$003d300?dt=list 2025-10-05T18:50:05Z Harvard business review on increasing customer loyalty. ent://SD_ILS/0/SD_ILS:45876 2025-10-05T18:50:05Z 2025-10-05T18:50:05Z Format:&#160;Books<br/>Publication Date&#160;2011<br/> Harvard business review on reinventing your marketing. ent://SD_ILS/0/SD_ILS:46086 2025-10-05T18:50:05Z 2025-10-05T18:50:05Z Format:&#160;Books<br/>Publication Date&#160;2011<br/> Command performance : the art of delivering quality service ent://SD_ILS/0/SD_ILS:25605 2025-10-05T18:50:05Z 2025-10-05T18:50:05Z Format:&#160;Books<br/>Publication Date&#160;1994<br/> Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work ent://SD_ILS/0/SD_ILS:51019 2025-10-05T18:50:05Z 2025-10-05T18:50:05Z by&#160;Grandey, Alicia.<br/>Format:&#160;Books<br/>Publication Date&#160;2013<br/> Culture and positioning as determinants of strategy : personality and the business organization ent://SD_ILS/0/SD_ILS:29076 2025-10-05T18:50:05Z 2025-10-05T18:50:05Z by&#160;Ellson, Tony, 1953-<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/fy046/2003065683.html">http://www.loc.gov/catdir/toc/fy046/2003065683.html</a> Publisher description <a href="http://www.loc.gov/catdir/description/hol053/2003065683.html">http://www.loc.gov/catdir/description/hol053/2003065683.html</a> Contributor biographical information <a href="http://www.loc.gov/catdir/bios/hol056/2003065683.html">http://www.loc.gov/catdir/bios/hol056/2003065683.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> Advances in relationship marketing ent://SD_ILS/0/SD_ILS:304 2025-10-05T18:50:05Z 2025-10-05T18:50:05Z by&#160;Payne, Adrian.<br/><a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007108218&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">Inhaltsverzeichnis</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007108218&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007108218&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format:&#160;Books<br/>Publication Date&#160;1995<br/>