Search Results for Satisfaction. - Narrowed by: 1996-2002SirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dSatisfaction.$0026qf$003dPUBDATE$002509Publication$002bDate$0025091996-2002$0025091996-2002$0026ps$003d300?dt=list2025-12-29T12:51:02ZSatisfaction : a behavioral perspective on the consumerent://SD_ILS/0/SD_ILS:136502025-12-29T12:51:02Z2025-12-29T12:51:02Zby Oliver, Richard L., 1945-2016.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/mh022/96017899.html">http://catdir.loc.gov/catdir/toc/mh022/96017899.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/description/mh022/96017899.html">http://catdir.loc.gov/catdir/description/mh022/96017899.html</a>
Inhaltsverzeichnis <a href="http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=1547548&custom%5Fatt%5F2=simple%5Fviewer">Satisfaction</a><br/>Format: Books<br/>Publication Date 1997<br/>Satisfaction: a behavioral perspective on the consumerent://SD_ILS/0/SD_ILS:65592025-12-29T12:51:02Z2025-12-29T12:51:02Zby Oliver, Richard L<br/>Format: Books<br/>Publication Date 1996<br/>The impact of in-store sanittion facilities on customer satisfaction at Steve's Blackheath Supersparent://SD_ILS/0/SD_ILS:188252025-12-29T12:51:02Z2025-12-29T12:51:02Zby Peterson, Tshepo.<br/>Format: Manuscript<br/>Publication Date 2025 2024 2023 2022 2021<br/>First, break all the rules : what the world's greatest managers do differentlyent://SD_ILS/0/SD_ILS:165902025-12-29T12:51:02Z2025-12-29T12:51:02Zby Buckingham, Marcus.<br/>Format: Books<br/>Publication Date 2005 1999<br/>General principles of insurance lawent://SD_ILS/0/SD_ILS:105982025-12-29T12:51:02Z2025-12-29T12:51:02Zby Reinecke, M. F. B.<br/>Format: Books<br/>Publication Date 2002<br/>Marketing : connecting with customersent://SD_ILS/0/SD_ILS:255262025-12-29T12:51:02Z2025-12-29T12:51:02Zby Harrell, Gilbert D.<br/>Format: Books<br/>Publication Date 2002<br/>Consumer behaviour : implications for marketing strategyent://SD_ILS/0/SD_ILS:270622025-12-29T12:51:02Z2025-12-29T12:51:02Zby Neal, Cathy M.<br/>Format: Books<br/>Publication Date 2002<br/>Strategic human resource managementent://SD_ILS/0/SD_ILS:127382025-12-29T12:51:02Z2025-12-29T12:51:02Zby Mello, Jeffrey A.<br/>Format: Books<br/>Publication Date 2002<br/>Organizational behaviorent://SD_ILS/0/SD_ILS:26062025-12-29T12:51:02Z2025-12-29T12:51:02Zby Robbins, Stephen P., 1943-<br/>Inhaltsverzeichnis <a href="http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom%5Fatt%5F2=simple%5Fviewer&user=GUEST&pid=724654">Organizational behavior</a><br/>Format: Electronic Resources<br/>Publication Date 2001<br/>Quality controlent://SD_ILS/0/SD_ILS:124572025-12-29T12:51:02Z2025-12-29T12:51:02Zby Besterfield, Dale H.<br/>Format: Electronic Resources<br/>Publication Date 2001<br/>Organizational behaviorent://SD_ILS/0/SD_ILS:138132025-12-29T12:51:02Z2025-12-29T12:51:02Zby Robbins, Stephen P., 1943-<br/>Inhaltsverzeichnis <a href="http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom%5Fatt%5F2=simple%5Fviewer&user=GUEST&pid=724654">Organizational behavior</a><br/>Format: Electronic Resources<br/>Publication Date 2001<br/>Organizational behaviorent://SD_ILS/0/SD_ILS:168902025-12-29T12:51:02Z2025-12-29T12:51:02Zby Kreitner, Robert.<br/>Format: Electronic Resources<br/>Publication Date 2001<br/>Principles of marketingent://SD_ILS/0/SD_ILS:169922025-12-29T12:51:02Z2025-12-29T12:51:02Zby Kotler, Philip.<br/>Format: Electronic Resources<br/>Publication Date 2001<br/>The agenda : what every business must do to dominate the decadeent://SD_ILS/0/SD_ILS:246412025-12-29T12:51:02Z2025-12-29T12:51:02Zby Hammer, Michael, 1948-<br/>Format: Books<br/>Publication Date 2001<br/>Emotion marketing : the Hallmark way of winning customers for lifeent://SD_ILS/0/SD_ILS:316402025-12-29T12:51:02Z2025-12-29T12:51:02Zby Robinette, Scott.<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/bios/mh041/00065374.html">http://www.loc.gov/catdir/bios/mh041/00065374.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/mh021/00065374.html">http://www.loc.gov/catdir/description/mh021/00065374.html</a>
Table of contents <a href="http://www.loc.gov/catdir/toc/mh021/00065374.html">http://www.loc.gov/catdir/toc/mh021/00065374.html</a><br/>Format: Books<br/>Publication Date 2001<br/>Good work : when excellence and ethics meetent://SD_ILS/0/SD_ILS:347902025-12-29T12:51:02Z2025-12-29T12:51:02Zby Gardner, Howard.<br/>Format: Books<br/>Publication Date 2001<br/>The loyalty effect : the hidden force behind growth, profits, and lasting valueent://SD_ILS/0/SD_ILS:269982025-12-29T12:51:02Z2025-12-29T12:51:02Zby Reichheld, Frederick F.<br/>Format: Books<br/>Publication Date 2001 1996<br/>Customers rule! : why the e-commerce honeymoon is over and where winning businesses go from hereent://SD_ILS/0/SD_ILS:5752025-12-29T12:51:02Z2025-12-29T12:51:02Zby Blackwell, Roger D.<br/>Sample text <a href="http://catdir.loc.gov/catdir/samples/random045/2001017343.html">http://catdir.loc.gov/catdir/samples/random045/2001017343.html</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/bios/random053/2001017343.html">http://catdir.loc.gov/catdir/bios/random053/2001017343.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/description/random0414/2001017343.html">http://catdir.loc.gov/catdir/description/random0414/2001017343.html</a><br/>Format: Books<br/>Publication Date 2001<br/>Essentials of managing organizational behaviorent://SD_ILS/0/SD_ILS:163532025-12-29T12:51:02Z2025-12-29T12:51:02Zby George, Jennifer M.<br/>Format: Books<br/>Publication Date 2000<br/>Marketing managementent://SD_ILS/0/SD_ILS:132572025-12-29T12:51:02Z2025-12-29T12:51:02Zby Kotler, Philip.<br/>Format: Books<br/>Publication Date 2000<br/>Project managementent://SD_ILS/0/SD_ILS:133432025-12-29T12:51:02Z2025-12-29T12:51:02Zby Lock, Dennis.<br/>Format: Books<br/>Publication Date 2000<br/>Marketingent://SD_ILS/0/SD_ILS:133132025-12-29T12:51:02Z2025-12-29T12:51:02Zby Lamb, Charles W.<br/>Format: Books<br/>Publication Date 2000<br/>Industrial and organizational psychology : research and practiceent://SD_ILS/0/SD_ILS:136812025-12-29T12:51:02Z2025-12-29T12:51:02Zby Spector, Paul E.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/onix04/98050852.html">http://catdir.loc.gov/catdir/toc/onix04/98050852.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0706/98050852-d.html">http://catdir.loc.gov/catdir/enhancements/fy0706/98050852-d.html</a><br/>Format: Books<br/>Publication Date 2000<br/>Leaders & the leadership process : readings, self-assessments & applicationsent://SD_ILS/0/SD_ILS:140472025-12-29T12:51:02Z2025-12-29T12:51:02Zby Pierce, Jon L. (Jon Lepley)<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/mh023/99034640.html">http://catdir.loc.gov/catdir/toc/mh023/99034640.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/description/mh023/99034640.html">http://catdir.loc.gov/catdir/description/mh023/99034640.html</a><br/>Format: Books<br/>Publication Date 2000<br/>Labour relations : the psychology of conflict and negotiationent://SD_ILS/0/SD_ILS:202122025-12-29T12:51:02Z2025-12-29T12:51:02Zby Tustin, Charles.<br/>Format: Books<br/>Publication Date 2000<br/>Creative company : how St. Luke's became "the ad agency to end all ad agencies"ent://SD_ILS/0/SD_ILS:56982025-12-29T12:51:02Z2025-12-29T12:51:02Zby Law, Andy, 1956-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/onix06/99028937.html">http://catdir.loc.gov/catdir/toc/onix06/99028937.html</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/bios/wiley043/99028937.html">http://catdir.loc.gov/catdir/bios/wiley043/99028937.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/description/wiley035/99028937.html">http://catdir.loc.gov/catdir/description/wiley035/99028937.html</a><br/>Format: Books<br/>Publication Date 1999<br/>Human resource management in sport and recreationent://SD_ILS/0/SD_ILS:102682025-12-29T12:51:02Z2025-12-29T12:51:02Zby Chelladurai, P.<br/>Format: Books<br/>Publication Date 1999<br/>Customer behavior : consumer behavior & beyondent://SD_ILS/0/SD_ILS:102912025-12-29T12:51:02Z2025-12-29T12:51:02Zby Sheth, Jagdish N.<br/>Format: Books<br/>Publication Date 1999<br/>Object oriented systems developmentent://SD_ILS/0/SD_ILS:132292025-12-29T12:51:02Z2025-12-29T12:51:02Zby Bahrami, Ali.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/mh022/98043126.html">http://catdir.loc.gov/catdir/toc/mh022/98043126.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/description/mh023/98043126.html">http://catdir.loc.gov/catdir/description/mh023/98043126.html</a><br/>Format: Books<br/>Publication Date 1999<br/>Consumer behaviour in tourisment://SD_ILS/0/SD_ILS:255452025-12-29T12:51:02Z2025-12-29T12:51:02Zby Swarbrooke, John.<br/>Format: Books<br/>Publication Date 1999<br/>Successful project managementent://SD_ILS/0/SD_ILS:166022025-12-29T12:51:02Z2025-12-29T12:51:02Zby Gido, Jack, 1945-<br/>Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/97035412-b.html">http://catdir.loc.gov/catdir/enhancements/fy1514/97035412-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/97035412-d.html">http://catdir.loc.gov/catdir/enhancements/fy1514/97035412-d.html</a>
Table of contents only <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/97035412-t.html">http://catdir.loc.gov/catdir/enhancements/fy1514/97035412-t.html</a><br/>Format: Books<br/>Publication Date 1999<br/>The turtle and the peacock : collaboration for prosocial change : the entertainment-education strategy on televisionent://SD_ILS/0/SD_ILS:225752025-12-29T12:51:02Z2025-12-29T12:51:02Zby Bouman, Martine (M.P.A.), 1954-<br/>Format: Books<br/>Publication Date 1999<br/>Assessing service quality : satisfying the expectations of library customersent://SD_ILS/0/SD_ILS:245282025-12-29T12:51:02Z2025-12-29T12:51:02Zby Hernon, Peter.<br/>Format: Books<br/>Publication Date 1998<br/>Psychology and work today : an introduction to industrial and organizational psychologyent://SD_ILS/0/SD_ILS:251482025-12-29T12:51:02Z2025-12-29T12:51:02Zby Schultz, Duane P.<br/>Format: Books<br/>Publication Date 1998<br/>Child and family assessment : clinical guidelines for practitionersent://SD_ILS/0/SD_ILS:383472025-12-29T12:51:02Z2025-12-29T12:51:02Zby Wilkinson, Ian, 1953-<br/>Format: Books<br/>Publication Date 1998<br/>Marketing management : analysis, planning, implementation, and controlent://SD_ILS/0/SD_ILS:29802025-12-29T12:51:02Z2025-12-29T12:51:02Zby Kotler, Philip.<br/>Format: Books<br/>Publication Date 1997<br/>Psychology : an introduction for students in Southern Africaent://SD_ILS/0/SD_ILS:140862025-12-29T12:51:02Z2025-12-29T12:51:02Zby Louw, D. A.<br/>Format: Books<br/>Publication Date 1997<br/>Managing packaged tourism : relationships, responsibilities and service quality in the inclusive holiday industryent://SD_ILS/0/SD_ILS:571552025-12-29T12:51:02Z2025-12-29T12:51:02Zby Laws, Eric, 1945-<br/>Format: Books<br/>Publication Date 1997<br/>