Search Results for Satisfaction. - Narrowed by: 1996-2002 SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dSatisfaction.$0026qf$003dPUBDATE$002509Publication$002bDate$0025091996-2002$0025091996-2002$0026ps$003d300$0026isd$003dtrue?dt=list 2025-06-23T00:22:28Z Satisfaction : a behavioral perspective on the consumer ent://SD_ILS/0/SD_ILS:13650 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Oliver, Richard L., 1945-2016.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/mh022/96017899.html">http://catdir.loc.gov/catdir/toc/mh022/96017899.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/description/mh022/96017899.html">http://catdir.loc.gov/catdir/description/mh022/96017899.html</a> Inhaltsverzeichnis <a href="http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=1547548&custom%5Fatt%5F2=simple%5Fviewer">Satisfaction</a><br/>Format:&#160;Books<br/>Publication Date&#160;1997<br/> Satisfaction: a behavioral perspective on the consumer ent://SD_ILS/0/SD_ILS:6559 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Oliver, Richard L<br/>Format:&#160;Books<br/>Publication Date&#160;1996<br/> The impact of in-store sanittion facilities on customer satisfaction at Steve's Blackheath Superspar ent://SD_ILS/0/SD_ILS:18825 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Peterson, Tshepo.<br/>Format:&#160;Manuscript<br/>Publication Date&#160;2025&#160;2024&#160;2023&#160;2022&#160;2021<br/> First, break all the rules : what the world's greatest managers do differently ent://SD_ILS/0/SD_ILS:16590 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Buckingham, Marcus.<br/>Format:&#160;Books<br/>Publication Date&#160;2005&#160;1999<br/> Strategic human resource management ent://SD_ILS/0/SD_ILS:12738 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Mello, Jeffrey A.<br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/> Marketing : connecting with customers ent://SD_ILS/0/SD_ILS:25526 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Harrell, Gilbert D.<br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/> Consumer behaviour : implications for marketing strategy ent://SD_ILS/0/SD_ILS:27062 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Neal, Cathy M.<br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/> General principles of insurance law ent://SD_ILS/0/SD_ILS:10598 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Reinecke, M. F. B.<br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/> Organizational behavior ent://SD_ILS/0/SD_ILS:2606 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Robbins, Stephen P., 1943-<br/>Inhaltsverzeichnis <a href="http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom%5Fatt%5F2=simple%5Fviewer&user=GUEST&pid=724654">Organizational behavior</a><br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2001<br/> Quality control ent://SD_ILS/0/SD_ILS:12457 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Besterfield, Dale H.<br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2001<br/> The agenda : what every business must do to dominate the decade ent://SD_ILS/0/SD_ILS:24641 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Hammer, Michael, 1948-<br/>Format:&#160;Books<br/>Publication Date&#160;2001<br/> The loyalty effect : the hidden force behind growth, profits, and lasting value ent://SD_ILS/0/SD_ILS:26998 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Reichheld, Frederick F.<br/>Format:&#160;Books<br/>Publication Date&#160;2001&#160;1996<br/> Emotion marketing : the Hallmark way of winning customers for life ent://SD_ILS/0/SD_ILS:31640 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Robinette, Scott.<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/bios/mh041/00065374.html">http://www.loc.gov/catdir/bios/mh041/00065374.html</a> Publisher description <a href="http://www.loc.gov/catdir/description/mh021/00065374.html">http://www.loc.gov/catdir/description/mh021/00065374.html</a> Table of contents <a href="http://www.loc.gov/catdir/toc/mh021/00065374.html">http://www.loc.gov/catdir/toc/mh021/00065374.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2001<br/> Good work : when excellence and ethics meet ent://SD_ILS/0/SD_ILS:34790 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Gardner, Howard.<br/>Format:&#160;Books<br/>Publication Date&#160;2001<br/> Customers rule! : why the e-commerce honeymoon is over and where winning businesses go from here ent://SD_ILS/0/SD_ILS:575 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Blackwell, Roger D.<br/>Sample text <a href="http://catdir.loc.gov/catdir/samples/random045/2001017343.html">http://catdir.loc.gov/catdir/samples/random045/2001017343.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/bios/random053/2001017343.html">http://catdir.loc.gov/catdir/bios/random053/2001017343.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/description/random0414/2001017343.html">http://catdir.loc.gov/catdir/description/random0414/2001017343.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2001<br/> Organizational behavior ent://SD_ILS/0/SD_ILS:13813 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Robbins, Stephen P., 1943-<br/>Inhaltsverzeichnis <a href="http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom%5Fatt%5F2=simple%5Fviewer&user=GUEST&pid=724654">Organizational behavior</a><br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2001<br/> Organizational behavior ent://SD_ILS/0/SD_ILS:16890 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Kreitner, Robert.<br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2001<br/> Principles of marketing ent://SD_ILS/0/SD_ILS:16992 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Kotler, Philip.<br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2001<br/> Industrial and organizational psychology : research and practice ent://SD_ILS/0/SD_ILS:13681 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Spector, Paul E.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/onix04/98050852.html">http://catdir.loc.gov/catdir/toc/onix04/98050852.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0706/98050852-d.html">http://catdir.loc.gov/catdir/enhancements/fy0706/98050852-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2000<br/> Leaders &amp; the leadership process : readings, self-assessments &amp; applications ent://SD_ILS/0/SD_ILS:14047 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Pierce, Jon L. (Jon Lepley)<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/mh023/99034640.html">http://catdir.loc.gov/catdir/toc/mh023/99034640.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/description/mh023/99034640.html">http://catdir.loc.gov/catdir/description/mh023/99034640.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2000<br/> Marketing management ent://SD_ILS/0/SD_ILS:13257 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Kotler, Philip.<br/>Format:&#160;Books<br/>Publication Date&#160;2000<br/> Marketing ent://SD_ILS/0/SD_ILS:13313 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Lamb, Charles W.<br/>Format:&#160;Books<br/>Publication Date&#160;2000<br/> Project management ent://SD_ILS/0/SD_ILS:13343 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Lock, Dennis.<br/>Format:&#160;Books<br/>Publication Date&#160;2000<br/> Essentials of managing organizational behavior ent://SD_ILS/0/SD_ILS:16353 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;George, Jennifer M.<br/>Format:&#160;Books<br/>Publication Date&#160;2000<br/> Labour relations : the psychology of conflict and negotiation ent://SD_ILS/0/SD_ILS:20212 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Tustin, Charles.<br/>Format:&#160;Books<br/>Publication Date&#160;2000<br/> Creative company : how St. Luke's became &quot;the ad agency to end all ad agencies&quot; ent://SD_ILS/0/SD_ILS:5698 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Law, Andy, 1956-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/onix06/99028937.html">http://catdir.loc.gov/catdir/toc/onix06/99028937.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/bios/wiley043/99028937.html">http://catdir.loc.gov/catdir/bios/wiley043/99028937.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/description/wiley035/99028937.html">http://catdir.loc.gov/catdir/description/wiley035/99028937.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;1999<br/> Object oriented systems development ent://SD_ILS/0/SD_ILS:13229 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Bahrami, Ali.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/mh022/98043126.html">http://catdir.loc.gov/catdir/toc/mh022/98043126.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/description/mh023/98043126.html">http://catdir.loc.gov/catdir/description/mh023/98043126.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;1999<br/> The turtle and the peacock : collaboration for prosocial change : the entertainment-education strategy on television ent://SD_ILS/0/SD_ILS:22575 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Bouman, Martine (M.P.A.), 1954-<br/>Format:&#160;Books<br/>Publication Date&#160;1999<br/> Consumer behaviour in tourism ent://SD_ILS/0/SD_ILS:25545 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Swarbrooke, John.<br/>Format:&#160;Books<br/>Publication Date&#160;1999<br/> Human resource management in sport and recreation ent://SD_ILS/0/SD_ILS:10268 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Chelladurai, P.<br/>Format:&#160;Books<br/>Publication Date&#160;1999<br/> Customer behavior : consumer behavior &amp; beyond ent://SD_ILS/0/SD_ILS:10291 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Sheth, Jagdish N.<br/>Format:&#160;Books<br/>Publication Date&#160;1999<br/> Successful project management ent://SD_ILS/0/SD_ILS:16602 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Gido, Jack, 1945-<br/>Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/97035412-b.html">http://catdir.loc.gov/catdir/enhancements/fy1514/97035412-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/97035412-d.html">http://catdir.loc.gov/catdir/enhancements/fy1514/97035412-d.html</a> Table of contents only <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/97035412-t.html">http://catdir.loc.gov/catdir/enhancements/fy1514/97035412-t.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;1999<br/> Assessing service quality : satisfying the expectations of library customers ent://SD_ILS/0/SD_ILS:24528 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Hernon, Peter.<br/>Format:&#160;Books<br/>Publication Date&#160;1998<br/> Psychology and work today : an introduction to industrial and organizational psychology ent://SD_ILS/0/SD_ILS:25148 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Schultz, Duane P.<br/>Format:&#160;Books<br/>Publication Date&#160;1998<br/> Child and family assessment : clinical guidelines for practitioners ent://SD_ILS/0/SD_ILS:38347 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Wilkinson, Ian, 1953-<br/>Format:&#160;Books<br/>Publication Date&#160;1998<br/> Marketing management : analysis, planning, implementation, and control ent://SD_ILS/0/SD_ILS:2980 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Kotler, Philip.<br/>Format:&#160;Books<br/>Publication Date&#160;1997<br/> Psychology : an introduction for students in Southern Africa ent://SD_ILS/0/SD_ILS:14086 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Louw, D. A.<br/>Format:&#160;Books<br/>Publication Date&#160;1997<br/> Managing packaged tourism : relationships, responsibilities and service quality in the inclusive holiday industry ent://SD_ILS/0/SD_ILS:57155 2025-06-23T00:22:28Z 2025-06-23T00:22:28Z by&#160;Laws, Eric, 1945-<br/>Format:&#160;Books<br/>Publication Date&#160;1997<br/>