Search Results for Satisfaction. - Narrowed by: 2003-2009SirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dSatisfaction.$0026qf$003dPUBDATE$002509Publication$002bDate$0025092003-2009$0025092003-2009$0026dt$003dlist$0026ps$003d300?dt=list2025-06-18T02:57:30ZHandbook of customer satisfaction and loyalty measurementent://SD_ILS/0/SD_ILS:334372025-06-18T02:57:30Z2025-06-18T02:57:30Zby Hill, Nigel, 1952-<br/>Format: Books<br/>Publication Date 2006<br/>Business process mapping : improving customer satisfaction. Workbookent://SD_ILS/0/SD_ILS:399862025-06-18T02:57:30Z2025-06-18T02:57:30Zby Jacka, J. Mike.<br/>Format: Books<br/>Publication Date 2009<br/>Researching customer satisfaction &amp; loyalty : how to find out what people really thinkent://SD_ILS/0/SD_ILS:334352025-06-18T02:57:30Z2025-06-18T02:57:30Zby Szwarc, Paul.<br/>Format: Books<br/>Publication Date 2005<br/>The impact of in-store sanittion facilities on customer satisfaction at Steve's Blackheath Supersparent://SD_ILS/0/SD_ILS:188252025-06-18T02:57:30Z2025-06-18T02:57:30Zby Peterson, Tshepo.<br/>Format: Manuscript<br/>Publication Date 2025 2024 2023 2022 2021<br/>Reward and recognition enhances employee engagement, creating improved customer satisfaction and ultimately an increase in brand revenueent://SD_ILS/0/SD_ILS:195242025-06-18T02:57:30Z2025-06-18T02:57:30Zby Hiestermann, Kerry.<br/>Format: Manuscript<br/>Publication Date 2008<br/>A survey of customer satisfaction, expectations and perceptions as a measure of service quality in the low cost airline industry looking at Kulula, 1time and Mangoent://SD_ILS/0/SD_ILS:194372025-06-18T02:57:30Z2025-06-18T02:57:30Zby Paruk, Tasneem.<br/>Format: Manuscript<br/>Publication Date 2007<br/>Faculty career paths : multiple routes to academic success and satisfactionent://SD_ILS/0/SD_ILS:332082025-06-18T02:57:30Z2025-06-18T02:57:30Zby Bataille, Gretchen M., 1944-<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0613/2006014287.html">http://www.loc.gov/catdir/toc/ecip0613/2006014287.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Quality of life therapy : applying a life satisfaction approach to positive psychology and cognitive therapyent://SD_ILS/0/SD_ILS:328352025-06-18T02:57:30Z2025-06-18T02:57:30Zby Frisch, Michael (Michael B.)<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0626/2005056963-d.html">http://www.loc.gov/catdir/enhancements/fy0626/2005056963-d.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Organisational behaviour : global and Southern African perspectivesent://SD_ILS/0/SD_ILS:155982025-06-18T02:57:30Z2025-06-18T02:57:30Zby Robbins, Stephen P., 1943-<br/>Format: Electronic Resources<br/>Publication Date 2009<br/>Organizational behaviorent://SD_ILS/0/SD_ILS:207482025-06-18T02:57:30Z2025-06-18T02:57:30Zby Robbins, Stephen P., 1943-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip087/2007052438.html">http://catdir.loc.gov/catdir/toc/ecip087/2007052438.html</a><br/>Format: Books<br/>Publication Date 2009<br/>Work psychology : an introduction to human behaviour in the workplaceent://SD_ILS/0/SD_ILS:396962025-06-18T02:57:30Z2025-06-18T02:57:30Zby Matthewman, Lisa.<br/>Format: Books<br/>Publication Date 2009<br/>Handbook of principles of organizational behavior : indispensable knowledge for evidence-based managementent://SD_ILS/0/SD_ILS:473172025-06-18T02:57:30Z2025-06-18T02:57:30Zby Locke, Edwin A.<br/>Format: Books<br/>Publication Date 2009<br/>Communicating to manage health and illnessent://SD_ILS/0/SD_ILS:486332025-06-18T02:57:30Z2025-06-18T02:57:30Zby Brashers, Dale E.<br/>Format: Books<br/>Publication Date 2009<br/>How to conduct surveys : a step-by-step guideent://SD_ILS/0/SD_ILS:420102025-06-18T02:57:30Z2025-06-18T02:57:30Zby Fink, Arlene.<br/>Format: Books<br/>Publication Date 2009<br/>The SAGE handbook of organizational research methodsent://SD_ILS/0/SD_ILS:438992025-06-18T02:57:30Z2025-06-18T02:57:30Zby Buchanan, David A.<br/>Format: Books<br/>Publication Date 2009<br/>Employee morale : driving performance in challenging timesent://SD_ILS/0/SD_ILS:437702025-06-18T02:57:30Z2025-06-18T02:57:30Zby Bowles, David, Dr.<br/>Format: Books<br/>Publication Date 2009<br/>Services marketing : text and cases.ent://SD_ILS/0/SD_ILS:441062025-06-18T02:57:30Z2025-06-18T02:57:30Zby Baron, Steve (J. Steve)<br/>Format: Books<br/>Publication Date 2009<br/>Organizational behavior : improving performance and commitment in the workplaceent://SD_ILS/0/SD_ILS:349152025-06-18T02:57:30Z2025-06-18T02:57:30Zby Colquitt, Jason.<br/>Format: Books<br/>Publication Date 2008<br/>Determinants of innovative behaviour : a firm's internal practices and its external environmentent://SD_ILS/0/SD_ILS:375412025-06-18T02:57:30Z2025-06-18T02:57:30Zby Beers, Cees van, 1960-<br/>Format: Books<br/>Publication Date 2008<br/>Sociology, work and industryent://SD_ILS/0/SD_ILS:431822025-06-18T02:57:30Z2025-06-18T02:57:30Zby Watson, Tony J.<br/>Format: Books<br/>Publication Date 2008<br/>Work-life balanceent://SD_ILS/0/SD_ILS:475292025-06-18T02:57:30Z2025-06-18T02:57:30Zby Healey, Justin.<br/>Format: Books<br/>Publication Date 2008<br/>Best business practices for photographersent://SD_ILS/0/SD_ILS:42802025-06-18T02:57:30Z2025-06-18T02:57:30Zby Harrington, John, 1966-<br/>Ebook Library <a href="http://public.eblib.com/choice/publicfullrecord.aspx?p=3136313">http://public.eblib.com/choice/publicfullrecord.aspx?p=3136313</a>
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Volltext <a href="http://proquest.tech.safaribooksonline.de/9781598633153">http://proquest.tech.safaribooksonline.de/9781598633153</a><br/>Format: Electronic Resources<br/>Publication Date 2007<br/>Detox your desk : declutter your life and mindent://SD_ILS/0/SD_ILS:350562025-06-18T02:57:30Z2025-06-18T02:57:30Zby Cooper, Cary L.<br/>Format: Books<br/>Publication Date 2007<br/>Consumer behavior : building marketing strategyent://SD_ILS/0/SD_ILS:3982025-06-18T02:57:30Z2025-06-18T02:57:30Zby Hawkins, Del I.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy0668/2005054357-t.html">http://catdir.loc.gov/catdir/enhancements/fy0668/2005054357-t.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0668/2005054357-d.html">http://catdir.loc.gov/catdir/enhancements/fy0668/2005054357-d.html</a><br/>Format: Electronic Resources<br/>Publication Date 2007<br/>Don't sweat the small stuff- omnibus : simple ways to keep the little things from overtaking your lifeent://SD_ILS/0/SD_ILS:110482025-06-18T02:57:30Z2025-06-18T02:57:30Zby Carlson, Richard, 1961-2006.<br/>Format: Books<br/>Publication Date 2007<br/>The manager's guide to rewards : what you need to know to get the best for--and from--your employeesent://SD_ILS/0/SD_ILS:329502025-06-18T02:57:30Z2025-06-18T02:57:30Zby Jensen, Doug, 1945-<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0612/2006012222.html">http://www.loc.gov/catdir/toc/ecip0612/2006012222.html</a><br/>Format: Books<br/>Publication Date 2007<br/>Challenges of managing information quality in service organizationsent://SD_ILS/0/SD_ILS:338962025-06-18T02:57:30Z2025-06-18T02:57:30Zby Al-Hakim, Latif, 1946-<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0615/2006019120.html">http://www.loc.gov/catdir/toc/ecip0615/2006019120.html</a><br/>Format: Books<br/>Publication Date 2007 2006<br/>Managing people in organizations : contemporary theory and practiceent://SD_ILS/0/SD_ILS:340542025-06-18T02:57:30Z2025-06-18T02:57:30Zby Adams, Jeremy, 1970-<br/>Table of contents only <a href="http://www.loc.gov/catdir/enhancements/fy0703/2006047169-t.html">http://www.loc.gov/catdir/enhancements/fy0703/2006047169-t.html</a><br/>Format: Books<br/>Publication Date 2007<br/>The satisfied customer : winners and losers in the battle for buyer preferenceent://SD_ILS/0/SD_ILS:375162025-06-18T02:57:30Z2025-06-18T02:57:30Zby Fornell, Claes.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0720/2007024932.html">http://www.loc.gov/catdir/toc/ecip0720/2007024932.html</a><br/>Format: Books<br/>Publication Date 2007<br/>Routledge philosophy guidebook to Kant on judgementent://SD_ILS/0/SD_ILS:493072025-06-18T02:57:30Z2025-06-18T02:57:30Zby Wicks, Robert, 1954-<br/>Format: Books<br/>Publication Date 2007<br/>The CEO - the chief engagement officer : turning hierarchy upside down to drive performanceent://SD_ILS/0/SD_ILS:449632025-06-18T02:57:30Z2025-06-18T02:57:30Zby Smythe, John.<br/>Format: Books<br/>Publication Date 2007<br/>Industrial/organizational psychology : an applied approachent://SD_ILS/0/SD_ILS:461382025-06-18T02:57:30Z2025-06-18T02:57:30Zby Aamodt, Michael G.<br/>Format: Books<br/>Publication Date 2007<br/>Business psychology and organisational behaviour : a student's handbookent://SD_ILS/0/SD_ILS:310952025-06-18T02:57:30Z2025-06-18T02:57:30Zby McKenna, Eugene F.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0513/2005014959.html">http://www.loc.gov/catdir/toc/ecip0513/2005014959.html</a><br/>Format: Books<br/>Publication Date 2006<br/>The must-have customer : 7 steps to winning the customer you haven't gotent://SD_ILS/0/SD_ILS:320152025-06-18T02:57:30Z2025-06-18T02:57:30Zby Gordman, Robert.<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0629/2005052943-b.html">http://www.loc.gov/catdir/enhancements/fy0629/2005052943-b.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0629/2005052943-d.html">http://www.loc.gov/catdir/enhancements/fy0629/2005052943-d.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Demanding work : the paradox of job quality in the affluent economyent://SD_ILS/0/SD_ILS:322592025-06-18T02:57:30Z2025-06-18T02:57:30Zby Green, Francis.<br/>Format: Books<br/>Publication Date 2006<br/>The solution-centric organizationent://SD_ILS/0/SD_ILS:329602025-06-18T02:57:30Z2025-06-18T02:57:30Zby Eades, Keith M.<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0632/2006008289-b.html">http://www.loc.gov/catdir/enhancements/fy0632/2006008289-b.html</a>
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Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0610/2006008289.html">http://www.loc.gov/catdir/toc/ecip0610/2006008289.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Marketing managementent://SD_ILS/0/SD_ILS:160932025-06-18T02:57:30Z2025-06-18T02:57:30Zby Kotler, Philip.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html">http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html</a>
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Inhaltsverzeichnis <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA</a><br/>Format: Books<br/>Publication Date 2006<br/>The Century of the self. Episode 1, Happiness machinesent://SD_ILS/0/SD_ILS:200642025-06-18T02:57:30Z2025-06-18T02:57:30Zby Curtis, Adam.<br/>Format: Video disc<br/>Publication Date 2006<br/>Basic steps in planning nursing research : from question to proposalent://SD_ILS/0/SD_ILS:313212025-06-18T02:57:30Z2025-06-18T02:57:30Zby Wood, Marilynn J.<br/>Format: Books<br/>Publication Date 2006<br/>The Cambridge handbook of personal relationshipsent://SD_ILS/0/SD_ILS:315962025-06-18T02:57:30Z2025-06-18T02:57:30Zby Vangelisti, Anita L.<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0632/2005019854-d.html">http://www.loc.gov/catdir/enhancements/fy0632/2005019854-d.html</a>
Table of contents <a href="http://www.loc.gov/catdir/enhancements/fy0632/2005019854-t.html">http://www.loc.gov/catdir/enhancements/fy0632/2005019854-t.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Amaze your customers! : creative tips on winning &amp; keeping your customersent://SD_ILS/0/SD_ILS:315262025-06-18T02:57:30Z2025-06-18T02:57:30Zby Zanetti, Daniel.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip062/2005030518.html">http://www.loc.gov/catdir/toc/ecip062/2005030518.html</a><br/>Format: Books<br/>Publication Date 2006<br/>What workers wantent://SD_ILS/0/SD_ILS:323612025-06-18T02:57:30Z2025-06-18T02:57:30Zby Freeman, Richard B. (Richard Barry), 1943-<br/>Format: Books<br/>Publication Date 2006<br/>Inspiring leadersent://SD_ILS/0/SD_ILS:324902025-06-18T02:57:30Z2025-06-18T02:57:30Zby Burke, Ronald J.<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0659/2005030132-d.html">http://www.loc.gov/catdir/enhancements/fy0659/2005030132-d.html</a>
Table of contents <a href="http://www.loc.gov/catdir/toc/ecip062/2005030132.html">http://www.loc.gov/catdir/toc/ecip062/2005030132.html</a> Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0659/2005030132-d.html">http://www.loc.gov/catdir/enhancements/fy0659/2005030132-d.html</a>
Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip062/2005030132.html">http://www.loc.gov/catdir/toc/ecip062/2005030132.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Race and policing in America : conflict and reforment://SD_ILS/0/SD_ILS:334922025-06-18T02:57:30Z2025-06-18T02:57:30Zby Weitzer, Ronald John, 1952-<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip066/2006000759.html">http://www.loc.gov/catdir/toc/ecip066/2006000759.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0633/2006000759-d.html">http://www.loc.gov/catdir/enhancements/fy0633/2006000759-d.html</a><br/>Format: Books<br/>Publication Date 2006<br/>The working world for young adults. Customer service an attitude not an occupationent://SD_ILS/0/SD_ILS:440372025-06-18T02:57:30Z2025-06-18T02:57:30Zby Dieffenbach, Michael.<br/>Format: Video disc<br/>Publication Date 2006<br/>Human resource management in sport and recreationent://SD_ILS/0/SD_ILS:507852025-06-18T02:57:30Z2025-06-18T02:57:30Zby Chelladurai, P.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0519/2005027289.html">http://www.loc.gov/catdir/toc/ecip0519/2005027289.html</a><br/>Format: Books<br/>Publication Date 2006<br/>A guide to customer service skills for the help desk professionalent://SD_ILS/0/SD_ILS:102032025-06-18T02:57:30Z2025-06-18T02:57:30Zby Knapp, Donna.<br/>Format: Books<br/>Publication Date 2005<br/>Revolutionize your customer experience / Colin Shaw.ent://SD_ILS/0/SD_ILS:294442025-06-18T02:57:30Z2025-06-18T02:57:30Zby Shaw, Colin, 1928-<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/bios/hol059/2004056536.html">http://www.loc.gov/catdir/bios/hol059/2004056536.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/hol054/2004056536.html">http://www.loc.gov/catdir/description/hol054/2004056536.html</a>
Table of contents <a href="http://www.loc.gov/catdir/toc/hol052/2004056536.html">http://www.loc.gov/catdir/toc/hol052/2004056536.html</a><br/>Format: Books<br/>Publication Date 2005<br/>Service operations management : improving service deliveryent://SD_ILS/0/SD_ILS:297642025-06-18T02:57:30Z2025-06-18T02:57:30Zby Johnston, Robert.<br/>Format: Books<br/>Publication Date 2005<br/>The essentials of the new workplace : a guide to the human impact of modern working practicesent://SD_ILS/0/SD_ILS:305952025-06-18T02:57:30Z2025-06-18T02:57:30Zby Holman, David (David J.)<br/>Format: Books<br/>Publication Date 2005<br/>Passionate and profitable : why customer strategies fail and ten steps to do them rightent://SD_ILS/0/SD_ILS:328122025-06-18T02:57:30Z2025-06-18T02:57:30Zby Arussy, Lior.<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0617/2004022230-b.html">http://www.loc.gov/catdir/enhancements/fy0617/2004022230-b.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html">http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html</a>
Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip051/2004022230.html">http://www.loc.gov/catdir/toc/ecip051/2004022230.html</a><br/>Format: Books<br/>Publication Date 2005<br/>ProfitBrand : how to increase the profitability, accountability & sustainability of brandsent://SD_ILS/0/SD_ILS:117012025-06-18T02:57:30Z2025-06-18T02:57:30Zby Wreden, Nick.<br/>ebrary <a href="http://site.ebrary.com/id/10096170">http://site.ebrary.com/id/10096170</a>
Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html">http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html">http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html">http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html</a><br/>Format: Books<br/>Publication Date 2005<br/>First, break all the rules : what the world's greatest managers do differentlyent://SD_ILS/0/SD_ILS:165902025-06-18T02:57:30Z2025-06-18T02:57:30Zby Buckingham, Marcus.<br/>Format: Books<br/>Publication Date 2005 1999<br/>Managing behavior in organizationsent://SD_ILS/0/SD_ILS:295762025-06-18T02:57:30Z2025-06-18T02:57:30Zby Greenberg, Jerald.<br/>Format: Books<br/>Publication Date 2005<br/>The psychology of behaviour at work : the individual in the organizationent://SD_ILS/0/SD_ILS:295412025-06-18T02:57:30Z2025-06-18T02:57:30Zby Furnham, Adrian.<br/>Format: Books<br/>Publication Date 2005<br/>Organizational psychology in cross-cultural perspectiveent://SD_ILS/0/SD_ILS:295512025-06-18T02:57:30Z2025-06-18T02:57:30Zby Silverthorne, Colin P. (Colin Patric)<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0419/2004015264.html">http://www.loc.gov/catdir/toc/ecip0419/2004015264.html</a><br/>Format: Books<br/>Publication Date 2005<br/>Communication impact : designing research that mattersent://SD_ILS/0/SD_ILS:319512025-06-18T02:57:30Z2025-06-18T02:57:30Zby Priest, Susanna Hornig.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0419/2004015474.html">http://www.loc.gov/catdir/toc/ecip0419/2004015474.html</a><br/>Format: Books<br/>Publication Date 2005<br/>Looking forward to Monday morning : ideas for recognition and appreciation activities and fun things to do at work for educatorsent://SD_ILS/0/SD_ILS:323012025-06-18T02:57:30Z2025-06-18T02:57:30Zby Hodges, Diane.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0422/2004019433.html">http://www.loc.gov/catdir/toc/ecip0422/2004019433.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0657/2004019433-d.html">http://www.loc.gov/catdir/enhancements/fy0657/2004019433-d.html</a><br/>Format: Books<br/>Publication Date 2005<br/>The 7 hidden reasons employees leave : how to recognize the subtle signs and act before it's too lateent://SD_ILS/0/SD_ILS:323312025-06-18T02:57:30Z2025-06-18T02:57:30Zby Branham, Leigh.<br/>Format: Books<br/>Publication Date 2005<br/>The psychology of interpersonal relationshipsent://SD_ILS/0/SD_ILS:326412025-06-18T02:57:30Z2025-06-18T02:57:30Zby Berscheid, Ellen.<br/>Format: Books<br/>Publication Date 2005<br/>Introduction to foodserviceent://SD_ILS/0/SD_ILS:418182025-06-18T02:57:30Z2025-06-18T02:57:30Zby Payne-Palacio, June.<br/>Format: Books<br/>Publication Date 2005<br/>Building great customer experiencesent://SD_ILS/0/SD_ILS:440582025-06-18T02:57:30Z2025-06-18T02:57:30Zby Shaw, Colin, 1958-<br/>Format: Books<br/>Publication Date 2005<br/>Eckard's principles of civil procedure in the magistrates' courtsent://SD_ILS/0/SD_ILS:425942025-06-18T02:57:30Z2025-06-18T02:57:30Zby Paterson, Torquil.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/fy0609/2006406001.html">http://www.loc.gov/catdir/toc/fy0609/2006406001.html</a><br/>Format: Books<br/>Publication Date 2005<br/>Law of damages through the casesent://SD_ILS/0/SD_ILS:117342025-06-18T02:57:30Z2025-06-18T02:57:30Zby Visser, P. J.<br/>Format: Books<br/>Publication Date 2004<br/>The teacher's survival guideent://SD_ILS/0/SD_ILS:142572025-06-18T02:57:30Z2025-06-18T02:57:30Zby Thody, Angela.<br/>Format: Books<br/>Publication Date 2004<br/>Hello laziness! : why hard work doesn't payent://SD_ILS/0/SD_ILS:161662025-06-18T02:57:30Z2025-06-18T02:57:30Zby Maier, Corinne.<br/>Format: Books<br/>Publication Date 2004<br/>Consumersent://SD_ILS/0/SD_ILS:165512025-06-18T02:57:30Z2025-06-18T02:57:30Zby Arnould, Eric J.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/mh031/2002041065.html">http://catdir.loc.gov/catdir/toc/mh031/2002041065.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/description/mh031/2002041065.html">http://catdir.loc.gov/catdir/description/mh031/2002041065.html</a><br/>Format: Books<br/>Publication Date 2004<br/>Grasping service marketingent://SD_ILS/0/SD_ILS:201712025-06-18T02:57:30Z2025-06-18T02:57:30Zby Jordaan, Yolanda.<br/>Format: Books<br/>Publication Date 2004<br/>Mass affluence : seven new rules of marketing to today's consumerent://SD_ILS/0/SD_ILS:292662025-06-18T02:57:30Z2025-06-18T02:57:30Zby Nunes, Paul, 1963-<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0415/2004002471.html">http://www.loc.gov/catdir/toc/ecip0415/2004002471.html</a><br/>Format: Books<br/>Publication Date 2004<br/>Accounting for worker well-beingent://SD_ILS/0/SD_ILS:322482025-06-18T02:57:30Z2025-06-18T02:57:30Zby Polachek, S. W.<br/><a href="http://ezproxy.lib.monash.edu.au/login?url=http://www.sciencedirect.com/science?_ob=IssueURL&_tockey=%23TOC%2313083%232004%23999769999%23509129%23FLA%23Volume_23,_Pages_1-441_(2004)%2BMAccounting_for_Worker_Well-Being%2BMEdited_by_Solomon_W._Polachek%2BMISBN%3A_0-7623-1110-X&_auth=y&view=c&_acct=C000027659&_version=1&_urlVersion=0&_userid=542840&md5=7ce8849cabf382af672f1f1c36242684">Full text available online via ScienceDirect Books (restricted access)</a><br/>Format: Electronic Resources<br/>Publication Date 2004<br/>The elements of typographic styleent://SD_ILS/0/SD_ILS:18882025-06-18T02:57:30Z2025-06-18T02:57:30Zby Bringhurst, Robert.<br/>Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1311/2004053913-d.html">http://catdir.loc.gov/catdir/enhancements/fy1311/2004053913-d.html</a><br/>Format: Books<br/>Publication Date 2004<br/>The 8th habit : from effectiveness to greatnessent://SD_ILS/0/SD_ILS:117962025-06-18T02:57:30Z2025-06-18T02:57:30Zby Covey, Stephen R.<br/>Format: Electronic Resources<br/>Publication Date 2004<br/>Who stole my customer?? : winning strategies for creating and sustaining customer loyaltyent://SD_ILS/0/SD_ILS:213362025-06-18T02:57:30Z2025-06-18T02:57:30Zby Thompson, Harvey.<br/>Format: Books<br/>Publication Date 2004<br/>High performers : recruiting &amp; retaining top employeesent://SD_ILS/0/SD_ILS:282482025-06-18T02:57:30Z2025-06-18T02:57:30Zby Dubinsky, Alan J.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/fy042/2003277213.html">http://www.loc.gov/catdir/toc/fy042/2003277213.html</a><br/>Format: Books<br/>Publication Date 2004<br/>Marketing insights from A to Z : 80 concepts every manager needs to knowent://SD_ILS/0/SD_ILS:119772025-06-18T02:57:30Z2025-06-18T02:57:30Zby Kotler, Philip.<br/>Books24x7 <a href="http://www.books24x7.com/marc.asp?bookid=12771">http://www.books24x7.com/marc.asp?bookid=12771</a>
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MyiLibrary <a href="http://www.myilibrary.com?id=36368">http://www.myilibrary.com?id=36368</a><br/>Format: Electronic Resources<br/>Publication Date 2003<br/>A framework for marketing managementent://SD_ILS/0/SD_ILS:119782025-06-18T02:57:30Z2025-06-18T02:57:30Zby Kotler, Philip.<br/>Format: Books<br/>Publication Date 2003<br/>Good business : leadership, flow, and the making of meaningent://SD_ILS/0/SD_ILS:121022025-06-18T02:57:30Z2025-06-18T02:57:30Zby Csikszentmihalyi, Mihaly.<br/>Sample text <a href="http://catdir.loc.gov/catdir/enhancements/fy0719/2003271099-s.html">http://catdir.loc.gov/catdir/enhancements/fy0719/2003271099-s.html</a>
Table of contents <a href="http://catdir.loc.gov/catdir/toc/fy037/2003271099.html">http://catdir.loc.gov/catdir/toc/fy037/2003271099.html</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0719/2003271099-b.html">http://catdir.loc.gov/catdir/enhancements/fy0719/2003271099-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0719/2003271099-d.html">http://catdir.loc.gov/catdir/enhancements/fy0719/2003271099-d.html</a><br/>Format: Books<br/>Publication Date 2003<br/>Authentic : how to make a living by being yourselfent://SD_ILS/0/SD_ILS:263402025-06-18T02:57:30Z2025-06-18T02:57:30Zby Crofts, Neil.<br/>Format: Books<br/>Publication Date 2003<br/>Organizational behaviorent://SD_ILS/0/SD_ILS:199142025-06-18T02:57:30Z2025-06-18T02:57:30Zby Robbins, Stephen P., 1943-<br/>Format: Electronic Resources<br/>Publication Date 2003<br/>Research methods for business studentsent://SD_ILS/0/SD_ILS:211842025-06-18T02:57:30Z2025-06-18T02:57:30Zby Saunders, M. N. K.<br/>Format: Books<br/>Publication Date 2003<br/>The handbook of project management : a practical guide to effective policies and proceduresent://SD_ILS/0/SD_ILS:213242025-06-18T02:57:30Z2025-06-18T02:57:30Zby Young, Trevor L. (Trevor Leonard), 1940-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip041/2003005106.html">http://catdir.loc.gov/catdir/toc/ecip041/2003005106.html</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=012928519&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=012928519&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0715/2003005106-d.html">http://catdir.loc.gov/catdir/enhancements/fy0715/2003005106-d.html</a><br/>Format: Electronic Resources<br/>Publication Date 2003<br/>Personality and work : reconsidering the role of personality in organizationsent://SD_ILS/0/SD_ILS:274412025-06-18T02:57:30Z2025-06-18T02:57:30Zby Ryan, Ann Marie.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/wiley031/2002155903.html">http://www.loc.gov/catdir/toc/wiley031/2002155903.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/wiley036/2002155903.html">http://www.loc.gov/catdir/description/wiley036/2002155903.html</a><br/>Format: Books<br/>Publication Date 2003<br/>Customer behaviour : consumer behaviour and beyondent://SD_ILS/0/SD_ILS:278512025-06-18T02:57:30Z2025-06-18T02:57:30Zby Widing, Robert E.<br/>Format: Books<br/>Publication Date 2003<br/>We are all self-employed : how to take control of your careerent://SD_ILS/0/SD_ILS:282432025-06-18T02:57:30Z2025-06-18T02:57:30Zby Hakim, Cliff, 1951-<br/>Format: Books<br/>Publication Date 2003<br/>